Categories where Smile.io and Genesys compete
Smile.io
Comparing the customer bases of Smile.io and Genesys, we can see that Smile.io has 21593 customer(s), while Genesys has 6710 customer(s). In the Customer Experience category, with 21593 customer(s) Smile.io stands at 12th place by ranking, while Genesys with 6710 customer(s), is at the 22nd place.
Smile.io
12th
21593 Customer
Genesys
22nd
6710 Customer
Smile.io has a 2.28% market share in the Customer Experience category, while Genesys has a 0.71% market share in the same space.
Comparing Smile.io and Genesys customers based on their geographic location, we can see that Smile.io has more customers in United States, United Kingdom and Canada, while Genesys has more customers in United States.
Smile.io
Genesys
Gain actionable insights about the buying patterns of Smile.io vs Genesys’s target audience.
Smile.io
New
9 Customer
Lost
54 Customer
Genesys
New
25 Customer
Lost
30 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Smile.io and Genesys compete against each other?
Smile.io and Genesys compete against each other in the Customer Experience, Communication, Contact Center, Customer Loyalty, Interactive Voice Response (IVR).
How does the market share of Smile.io and Genesys compare in the Customer Experience market?
How many customers are acquired by Smile.io and Genesys in the Customer Experience segment?
What are the countries in which Smile.io and Genesys has more customers?
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