Freshworks Vs WalkMe : In-Depth Comparison

Not sure if Freshworks, or WalkMe is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Freshworks and WalkMe compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Freshworks vs WalkMe customers by industry, by geography and by buying patterns.

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Freshworks competes with other products in the Customer Experience, Contact Center, Knowledge Management, Project Collaboration categories. It has a 3.65% market share in the Customer Experience category, and Freshworks has 33,958 customers in 10 countries.

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WalkMe competes with other products in the Project Collaboration, Customer Engagement, Leadership, Mentoring And Strategy, Marketing Automation Platforms, Training And Assessment, User Onboarding And Engagement categories. It has a 0.60% market share in the Customer Experience category, and WalkMe has 5,580 customers in 10 countries.

Categories where Freshworks and WalkMe compete

Customer Experience
Contact Center
Customer Engagement
Customer Support Services
Knowledge Management

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Freshworks

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Comparing the customer bases of Freshworks and WalkMe

Comparing the customer bases of Freshworks and WalkMe, we can see that Freshworks has 33,958 customer(s), while WalkMe has 5,580 customer(s). In the Customer Experience category, with 33,958 customer(s) Freshworks stands at 6th place by ranking, while WalkMe with 5,580 customer(s), is at the 24th place.

Freshworks

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6th

33,958 Customer

WalkMe

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24th

5,580 Customer

Comparing the market share of Freshworks and WalkMe

Freshworks has a 3.65% market share in the Customer Experience category, while WalkMe has a 0.60% market share in the same space.

Compare Freshworks vs WalkMe customers by geography

Comparing Freshworks and WalkMe customers based on their geographic location, we can see that Freshworks has more customers in United States, United Kingdom and India, while WalkMe has more customers in United States.

Freshworks

WalkMe

Customer Movements for this month

Gain actionable insights about the buying patterns of Freshworks vs WalkMe’s target audience.

Freshworks

New

224 Customer

Lost

228 Customer

WalkMe

New

73 Customer

Lost

38 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Freshworks and WalkMe compete against each other?

Freshworks and WalkMe compete against each other in the Customer Experience, Contact Center, Customer Engagement, Customer Support Services, Knowledge Management.

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How does the market share of Freshworks and WalkMe compare in the Customer Experience market?

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How many customers are acquired by Freshworks and WalkMe in the Customer Experience segment?

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What are the countries in which Freshworks and WalkMe has more customers?

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