Question 1

What are the different markets in which
        Smile.io and
        DeskDirector compete against each other?

Accepted Answer

Smile.io and
        DeskDirector compete against each other in
        the Customer Experience, Customer Loyalty.

Question 2

How does the market share of
        Smile.io
        and DeskDirector compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Smile.io has a
        1.79%
        market share in comparison to
        DeskDirector’s
        0.03%.
        Since it has a better market share coverage,
        Smile.io holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        DeskDirector holds the
        88th spot.

Question 3

How many customers are acquired by
        Smile.io and
        DeskDirector in the
        Customer Experience segment?

Accepted Answer

Smile.io has
        16,685 customers and
        DeskDirector has
        248 customers in the
        Customer Experience
        segment. Smile.io has
        16437 more customers than
        DeskDirector in this category.

Question 4

What are the countries in which
        Smile.io and
        DeskDirector has more customers?

Accepted Answer

Smile.io has more customers in United States, United Kingdom and Canada.
DeskDirector has more customers in United States, Australia and United Kingdom.

Smile.io Vs DeskDirector : In-Depth Comparison

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Comparing the customer bases of Smile.io and DeskDirector

Comparing the market share of Smile.io and DeskDirector

Compare Smile.io vs DeskDirector customers by geography

Customer Movements for this month

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