Question 1

What are the different markets in which
        Intercom and
        DeskDirector compete against each other?

Accepted Answer

Intercom and
        DeskDirector compete against each other in
        the Customer Experience, Communication, Customer Engagement, Instant Messaging And Chat, Live Chat.

Question 2

How does the market share of
        Intercom
        and DeskDirector compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Intercom has a
        13.00%
        market share in comparison to
        DeskDirector’s
        0.02%.
        Since it has a better market share coverage,
        Intercom holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        DeskDirector holds the
        92nd spot.

Question 3

How many customers are acquired by
        Intercom and
        DeskDirector in the
        Customer Experience segment?

Accepted Answer

Intercom has
        161,417 customers and
        DeskDirector has
        271 customers in the
        Customer Experience
        segment. Intercom has
        161146 more customers than
        DeskDirector in this category.

Question 4

What are the countries in which
        Intercom and
        DeskDirector has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and France.
DeskDirector has more customers in United States, Australia and United Kingdom.

Intercom Vs DeskDirector : In-Depth Comparison

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Comparing the customer bases of Intercom and DeskDirector

Comparing the market share of Intercom and DeskDirector

Compare Intercom vs DeskDirector customers by geography

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