Question 1

What are the different markets in which
        Trustpilot and
        Collect.chat compete against each other?

Accepted Answer

Trustpilot and
        Collect.chat compete against each other in
        the Customer Experience, Data Extraction, Reputation Management.

Question 2

How does the market share of
        Trustpilot
        and Collect.chat compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Trustpilot has a
        12.58%
        market share in comparison to
        Collect.chat’s
        0.48%.
        Since it has a better market share coverage,
        Trustpilot holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Collect.chat holds the
        28th spot.

Question 3

How many customers are acquired by
        Trustpilot and
        Collect.chat in the
        Customer Experience segment?

Accepted Answer

Trustpilot has
        159,197 customers and
        Collect.chat has
        6,027 customers in the
        Customer Experience
        segment. Trustpilot has
        153170 more customers than
        Collect.chat in this category.

Question 4

What are the countries in which
        Trustpilot and
        Collect.chat has more customers?

Accepted Answer

Trustpilot has more customers in United Kingdom, United States and Netherlands.
Collect.chat has more customers in India, United States and France.

Trustpilot Vs Collect.chat : In-Depth Comparison

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Comparing the customer bases of Trustpilot and Collect.chat

Comparing the market share of Trustpilot and Collect.chat

Compare Trustpilot vs Collect.chat customers by geography

Customer Movements for this month

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