Question 1

What are the different markets in which
        Intercom and
        Collect.chat compete against each other?

Accepted Answer

Intercom and
        Collect.chat compete against each other in
        the Customer Experience, Communication, Customer Engagement, Data Extraction, Instant Messaging And Chat.

Question 2

How does the market share of
        Intercom
        and Collect.chat compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Intercom has a
        13.00%
        market share in comparison to
        Collect.chat’s
        0.48%.
        Since it has a better market share coverage,
        Intercom holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Collect.chat holds the
        29th spot.

Question 3

How many customers are acquired by
        Intercom and
        Collect.chat in the
        Customer Experience segment?

Accepted Answer

Intercom has
        161,417 customers and
        Collect.chat has
        5,952 customers in the
        Customer Experience
        segment. Intercom has
        155465 more customers than
        Collect.chat in this category.

Question 4

What are the countries in which
        Intercom and
        Collect.chat has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and France.
Collect.chat has more customers in India, United States and France.

Intercom Vs Collect.chat : In-Depth Comparison

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Comparing the customer bases of Intercom and Collect.chat

Comparing the market share of Intercom and Collect.chat

Compare Intercom vs Collect.chat customers by geography

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