Question 1

What are the different markets in which
        Smile.io and
        Collect.chat compete against each other?

Accepted Answer

Smile.io and
        Collect.chat compete against each other in
        the Customer Experience, Customer Loyalty, Data Extraction.

Question 2

How does the market share of
        Smile.io
        and Collect.chat compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Smile.io has a
        2.22%
        market share in comparison to
        Collect.chat’s
        0.46%.
        Since it has a better market share coverage,
        Smile.io holds the
        13th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Collect.chat holds the
        28th spot.

Question 3

How many customers are acquired by
        Smile.io and
        Collect.chat in the
        Customer Experience segment?

Accepted Answer

Smile.io has
        21,176 customers and
        Collect.chat has
        4,345 customers in the
        Customer Experience
        segment. Smile.io has
        16831 more customers than
        Collect.chat in this category.

Question 4

What are the countries in which
        Smile.io and
        Collect.chat has more customers?

Accepted Answer

Smile.io has more customers in United States, United Kingdom and Canada.
Collect.chat has more customers in India, United States and France.

Smile.io Vs Collect.chat : In-Depth Comparison

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Comparing the customer bases of Smile.io and Collect.chat

Comparing the market share of Smile.io and Collect.chat

Compare Smile.io vs Collect.chat customers by geography

Customer Movements for this month

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