Question 1

What are the different markets in which
        LiveChat and
        Salesforce Engage compete against each other?

Accepted Answer

LiveChat and
        Salesforce Engage compete against each other in
        the Customer Engagement, Customer Satisfaction Ratings, Instant Messaging And Chat, Live Chat.

Question 2

How does the market share of
        LiveChat
        and Salesforce Engage compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        LiveChat has a
        6.46%
        market share in comparison to
        Salesforce Engage’s
        1.24%.
        Since it has a better market share coverage,
        LiveChat holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        Salesforce Engage holds the
        14th spot.

Question 3

How many customers are acquired by
        LiveChat and
        Salesforce Engage in the
        Customer Engagement segment?

Accepted Answer

LiveChat has
        32,414 customers and
        Salesforce Engage has
        6,204 customers in the
        Customer Engagement
        segment. LiveChat has
        26210 more customers than
        Salesforce Engage in this category.

Question 4

What are the countries in which
        LiveChat and
        Salesforce Engage has more customers?

Accepted Answer

LiveChat has more customers in United States, United Kingdom and Germany.
Salesforce Engage has more customers in United States, United Kingdom and Canada.

LiveChat Vs Salesforce Engage : In-Depth Comparison

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Comparing the customer bases of LiveChat and Salesforce Engage

Comparing the market share of LiveChat and Salesforce Engage

Compare LiveChat vs Salesforce Engage customers by geography

Customer Movements for this month

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