Question 1

What are the different markets in which
        Intercom and
        Salesforce Engage compete against each other?

Accepted Answer

Intercom and
        Salesforce Engage compete against each other in
        the Customer Engagement, Communication, Customer Experience, Instant Messaging And Chat, Live Chat.

Question 2

How does the market share of
        Intercom
        and Salesforce Engage compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Intercom has a
        14.34%
        market share in comparison to
        Salesforce Engage’s
        0.30%.
        Since it has a better market share coverage,
        Intercom holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        Salesforce Engage holds the
        19th spot.

Question 3

How many customers are acquired by
        Intercom and
        Salesforce Engage in the
        Customer Engagement segment?

Accepted Answer

Intercom has
        135,316 customers and
        Salesforce Engage has
        2,874 customers in the
        Customer Engagement
        segment. Intercom has
        132442 more customers than
        Salesforce Engage in this category.

Question 4

What are the countries in which
        Intercom and
        Salesforce Engage has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and Canada.
Salesforce Engage has more customers in United States, United Kingdom and Australia.

Intercom Vs Salesforce Engage : In-Depth Comparison

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Comparing the customer bases of Intercom and Salesforce Engage

Comparing the market share of Intercom and Salesforce Engage

Compare Intercom vs Salesforce Engage customers by geography

Customer Movements for this month

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