Question 1

What are the different markets in which
        LiveAgent and
        Zent.io compete against each other?

Accepted Answer

LiveAgent and
        Zent.io compete against each other in
        the Contact Center, Customer Experience, Helpdesk Tools, Instant Messaging And Chat, Knowledge Management.

Question 2

How does the market share of
        LiveAgent
        and Zent.io compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        LiveAgent has a
        0.60%
        market share in comparison to
        Zent.io’s
        0.00%.
        Since it has a better market share coverage,
        LiveAgent holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Zent.io holds the
        91st spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Zent.io in the
        Contact Center segment?

Accepted Answer

LiveAgent has
        7,609 customers and
        Zent.io has
        23 customers in the
        Contact Center
        segment. LiveAgent has
        7586 more customers than
        Zent.io in this category.

Question 4

What are the countries in which
        LiveAgent and
        Zent.io has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Australia.
Zent.io has more customers in Spain, United States and India.

LiveAgent Vs Zent.io : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Zent.io

Comparing the market share of LiveAgent and Zent.io

Compare LiveAgent vs Zent.io customers by geography

Customer Movements for this month

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