Question 1

What are the different markets in which
        Freshworks and
        Zent.io compete against each other?

Accepted Answer

Freshworks and
        Zent.io compete against each other in
        the Contact Center, Customer Experience, Customer Support Services, Knowledge Management, Project Collaboration.

Question 2

How does the market share of
        Freshworks
        and Zent.io compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Freshworks has a
        2.66%
        market share in comparison to
        Zent.io’s
        0.00%.
        Since it has a better market share coverage,
        Freshworks holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Zent.io holds the
        91st spot.

Question 3

How many customers are acquired by
        Freshworks and
        Zent.io in the
        Contact Center segment?

Accepted Answer

Freshworks has
        33,684 customers and
        Zent.io has
        23 customers in the
        Contact Center
        segment. Freshworks has
        33661 more customers than
        Zent.io in this category.

Question 4

What are the countries in which
        Freshworks and
        Zent.io has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Zent.io has more customers in Spain, United States and India.

Freshworks Vs Zent.io : In-Depth Comparison

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Comparing the customer bases of Freshworks and Zent.io

Comparing the market share of Freshworks and Zent.io

Compare Freshworks vs Zent.io customers by geography

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