Question 1

What are the different markets in which
        Zendesk and
        Zent.io compete against each other?

Accepted Answer

Zendesk and
        Zent.io compete against each other in
        the Contact Center, Customer Experience, Instant Messaging And Chat, Interactive Voice Response (IVR), Knowledge Management.

Question 2

How does the market share of
        Zendesk
        and Zent.io compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Zendesk has a
        13.13%
        market share in comparison to
        Zent.io’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Zent.io holds the
        91st spot.

Question 3

How many customers are acquired by
        Zendesk and
        Zent.io in the
        Contact Center segment?

Accepted Answer

Zendesk has
        166,487 customers and
        Zent.io has
        23 customers in the
        Contact Center
        segment. Zendesk has
        166464 more customers than
        Zent.io in this category.

Question 4

What are the countries in which
        Zendesk and
        Zent.io has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
Zent.io has more customers in Spain, United States and India.

Zendesk Vs Zent.io : In-Depth Comparison

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Comparing the customer bases of Zendesk and Zent.io

Comparing the market share of Zendesk and Zent.io

Compare Zendesk vs Zent.io customers by geography

Customer Movements for this month

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