Categories where Freshworks and Oracle Service Cloud compete
Freshworks
Comparing the customer bases of Freshworks and Oracle Service Cloud, we can see that Freshworks has 33607 customer(s), while Oracle Service Cloud has 774 customer(s). In the Contact Center category, with 33607 customer(s) Freshworks stands at 3rd place by ranking, while Oracle Service Cloud with 774 customer(s), is at the 29th place.
Freshworks
3rd
33607 Customer
Oracle Service Cloud
29th
774 Customer
Freshworks has a 2.67% market share in the Contact Center category, while Oracle Service Cloud has a 0.06% market share in the same space.
Comparing Freshworks and Oracle Service Cloud customers based on their geographic location, we can see that Freshworks has more customers in United States, United Kingdom and India, while Oracle Service Cloud has more customers in United States.
Freshworks
Oracle Service Cloud
Gain actionable insights about the buying patterns of Freshworks vs Oracle Service Cloud’s target audience.
Freshworks
New
211 Customer
Lost
324 Customer
Oracle Service Cloud
New
2 Customer
Lost
2 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Freshworks and Oracle Service Cloud compete against each other?
Freshworks and Oracle Service Cloud compete against each other in the Contact Center, Customer Experience, Communication, Customer Support Services, Knowledge Management.
How does the market share of Freshworks and Oracle Service Cloud compare in the Contact Center market?
How many customers are acquired by Freshworks and Oracle Service Cloud in the Contact Center segment?
What are the countries in which Freshworks and Oracle Service Cloud has more customers?
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