Question 1

What are the different markets in which
        Genesys and
        LogMeIn Rescue compete against each other?

Accepted Answer

Genesys and
        LogMeIn Rescue compete against each other in
        the Contact Center, Communication, Customer Experience, Interactive Voice Response (IVR), System Administration.

Question 2

How does the market share of
        Genesys
        and LogMeIn Rescue compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Genesys has a
        0.29%
        market share in comparison to
        LogMeIn Rescue’s
        0.16%.
        Since it has a better market share coverage,
        Genesys holds the
        10th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        LogMeIn Rescue holds the
        18th spot.

Question 3

How many customers are acquired by
        Genesys and
        LogMeIn Rescue in the
        Contact Center segment?

Accepted Answer

Genesys has
        4,540 customers and
        LogMeIn Rescue has
        2,469 customers in the
        Contact Center
        segment. Genesys has
        2071 more customers than
        LogMeIn Rescue in this category.

Question 4

What are the countries in which
        Genesys and
        LogMeIn Rescue has more customers?

Accepted Answer

Genesys has more customers in United States, United Kingdom and Australia.
LogMeIn Rescue has more customers in United States, Germany and United Kingdom.

Genesys Vs LogMeIn Rescue : In-Depth Comparison

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Comparing the customer bases of Genesys and LogMeIn Rescue

Comparing the market share of Genesys and LogMeIn Rescue

Compare Genesys vs LogMeIn Rescue customers by geography

Customer Movements for this month

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