Question 1

What are the different markets in which
        Zendesk and
        LogMeIn Rescue compete against each other?

Accepted Answer

Zendesk and
        LogMeIn Rescue compete against each other in
        the Contact Center, Customer Experience, Instant Messaging And Chat, Interactive Voice Response (IVR), Knowledge Management.

Question 2

How does the market share of
        Zendesk
        and LogMeIn Rescue compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Zendesk has a
        10.43%
        market share in comparison to
        LogMeIn Rescue’s
        0.16%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        LogMeIn Rescue holds the
        18th spot.

Question 3

How many customers are acquired by
        Zendesk and
        LogMeIn Rescue in the
        Contact Center segment?

Accepted Answer

Zendesk has
        164,707 customers and
        LogMeIn Rescue has
        2,469 customers in the
        Contact Center
        segment. Zendesk has
        162238 more customers than
        LogMeIn Rescue in this category.

Question 4

What are the countries in which
        Zendesk and
        LogMeIn Rescue has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
LogMeIn Rescue has more customers in United States, Germany and United Kingdom.

Zendesk Vs LogMeIn Rescue : In-Depth Comparison

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Comparing the customer bases of Zendesk and LogMeIn Rescue

Comparing the market share of Zendesk and LogMeIn Rescue

Compare Zendesk vs LogMeIn Rescue customers by geography

Customer Movements for this month

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