Question 1

What are the different markets in which
        Wix and
        Genesys Contact Center compete against each other?

Accepted Answer

Wix and
        Genesys Contact Center compete against each other in
        the Contact Center, Collaborative Calendars, Knowledge Management, Landing Pages, Search Marketing.

Question 2

How does the market share of
        Wix
        and Genesys Contact Center compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Wix has a
        80.08%
        market share in comparison to
        Genesys Contact Center’s
        0.07%.
        Since it has a better market share coverage,
        Wix holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Genesys Contact Center holds the
        22nd spot.

Question 3

How many customers are acquired by
        Wix and
        Genesys Contact Center in the
        Contact Center segment?

Accepted Answer

Wix has
        1,264,669 customers and
        Genesys Contact Center has
        1,116 customers in the
        Contact Center
        segment. Wix has
        1263553 more customers than
        Genesys Contact Center in this category.

Question 4

What are the countries in which
        Wix and
        Genesys Contact Center has more customers?

Accepted Answer

Wix has more customers in United States, United Kingdom and Canada.
Genesys Contact Center has more customers in United States, Canada and India.

Wix Vs Genesys Contact Center : In-Depth Comparison

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Comparing the customer bases of Wix and Genesys Contact Center

Comparing the market share of Wix and Genesys Contact Center

Compare Wix vs Genesys Contact Center customers by geography

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