Salesforce Service Cloud Vs Genesys : In-Depth Comparison
Categories where Salesforce Service Cloud and Genesys compete
Choose Technologies to compare
Salesforce Service Cloud
Comparing the customer bases of Salesforce Service Cloud and Genesys
Comparing the customer bases of Salesforce Service Cloud and Genesys, we can see that Salesforce Service Cloud has 9090 customer(s), while Genesys has 4540 customer(s). In the Contact Center category, with 9090 customer(s) Salesforce Service Cloud stands at 5th place by ranking, while Genesys with 4540 customer(s), is at the 10th place.
Salesforce Service Cloud
5th
9090 Customer
Genesys
10th
4540 Customer
Comparing the market share of Salesforce Service Cloud and Genesys
Salesforce Service Cloud has a 0.58% market share in the Contact Center category, while Genesys has a 0.29% market share in the same space.
Compare Salesforce Service Cloud vs Genesys customers by geography
Comparing Salesforce Service Cloud and Genesys customers based on their geographic location, we can see that Salesforce Service Cloud has more customers in United States, United Kingdom and Canada, while Genesys has more customers in United States.
Salesforce Service Cloud
Genesys
Customer Movements for this month
Gain actionable insights about the buying patterns of Salesforce Service Cloud vs Genesys’s target audience.
Salesforce Service Cloud
New
345 Customer
Lost
331 Customer
Genesys
New
20 Customer
Lost
23 Customer
FAQ
Find answers to the most often asked questions by users.
What are the different markets in which Salesforce Service Cloud and Genesys compete against each other?
Salesforce Service Cloud and Genesys compete against each other in the Contact Center, Customer Experience, Communication, Customer Engagement, Customer Support Services.
How does the market share of Salesforce Service Cloud and Genesys compare in the Contact Center market?
How many customers are acquired by Salesforce Service Cloud and Genesys in the Contact Center segment?
What are the countries in which Salesforce Service Cloud and Genesys has more customers?
Choose Technologies to compare
6Sense Chrome Extension
Save 15 hours a week on sales research
Get free emails, firmographics, technographics, and keyword intent from any website. Qualify leads on the go. Do intelligent outreaches and close deals faster.
Install Now
Get instant access to B2B contact data across the web
Sign Up Today
