Question 1

What are the different markets in which
        Genesys PureCloud and
        Click2Coach compete against each other?

Accepted Answer

Genesys PureCloud and
        Click2Coach compete against each other in
        the Contact Center, Auto Dialer, Call Recording, Communication, Customer Engagement.

Question 2

How does the market share of
        Genesys PureCloud
        and Click2Coach compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Genesys PureCloud has a
        0.24%
        market share in comparison to
        Click2Coach’s
        0.00%.
        Since it has a better market share coverage,
        Genesys PureCloud holds the
        16th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Click2Coach holds the
        112nd spot.

Question 3

How many customers are acquired by
        Genesys PureCloud and
        Click2Coach in the
        Contact Center segment?

Accepted Answer

Genesys PureCloud has
        3,060 customers and
        Click2Coach has
        9 customers in the
        Contact Center
        segment. Genesys PureCloud has
        3051 more customers than
        Click2Coach in this category.

Question 4

What are the countries in which
        Genesys PureCloud and
        Click2Coach has more customers?

Accepted Answer

Genesys PureCloud has more customers in United States, Australia and United Kingdom.
Click2Coach has more customers in United States, Canada and Germany.

Genesys PureCloud Vs Click2Coach : In-Depth Comparison

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Comparing the customer bases of Genesys PureCloud and Click2Coach

Comparing the market share of Genesys PureCloud and Click2Coach

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