Question 1

What are the different markets in which
        Genesys and
        Bright Pattern compete against each other?

Accepted Answer

Genesys and
        Bright Pattern compete against each other in
        the Communication, Contact Center, Customer Experience, Interactive Voice Response (IVR), Predictive Dialer.

Question 2

How does the market share of
        Genesys
        and Bright Pattern compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Genesys has a
        0.33%
        market share in comparison to
        Bright Pattern’s
        0.01%.
        Since it has a better market share coverage,
        Genesys holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Bright Pattern holds the
        60th spot.

Question 3

How many customers are acquired by
        Genesys and
        Bright Pattern in the
        Contact Center segment?

Accepted Answer

Genesys has
        7,282 customers and
        Bright Pattern has
        149 customers in the
        Contact Center
        segment. Genesys has
        7133 more customers than
        Bright Pattern in this category.

Question 4

What are the countries in which
        Genesys and
        Bright Pattern has more customers?

Accepted Answer

Genesys has more customers in United States, United Kingdom and Australia.
Bright Pattern has more customers in United States, Chile and India.

Genesys Vs Bright Pattern : In-Depth Comparison

Choose Technologies to compare

Comparing the customer bases of Genesys and Bright Pattern

Comparing the market share of Genesys and Bright Pattern

Compare Genesys vs Bright Pattern customers by geography

Customer Movements for this month

FAQ

Choose Technologies to compare

Save 15 hours a week on sales research

Get instant access to B2B contact data across the web

Company

Browse 6sense Data