Question 1

What are the different markets in which
        Genesys Cloud CX and
        FrontSpin compete against each other?

Accepted Answer

Genesys Cloud CX and
        FrontSpin compete against each other in
        the Cloud Contact Center Software.

Question 2

How does the market share of
        Genesys Cloud CX
        and FrontSpin compare in the
        Cloud Contact Center Software market?

Accepted Answer

In the Cloud Contact Center Software market,
        Genesys Cloud CX has a
        4.92%
        market share in comparison to
        FrontSpin’s
        0.08%.
        Since it has a better market share coverage,
        Genesys Cloud CX holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Cloud Contact Center Software category, while
        FrontSpin holds the
        41st spot.

Question 3

How many customers are acquired by
        Genesys Cloud CX and
        FrontSpin in the
        Cloud Contact Center Software segment?

Accepted Answer

Genesys Cloud CX has
        1,492 customers and
        FrontSpin has
        24 customers in the
        Cloud Contact Center Software
        segment. Genesys Cloud CX has
        1468 more customers than
        FrontSpin in this category.

Question 4

What are the countries in which
        Genesys Cloud CX and
        FrontSpin has more customers?

Accepted Answer

Genesys Cloud CX has more customers in United States, Australia and United Kingdom.
FrontSpin has more customers in United States, United Kingdom and Germany.

Genesys Cloud CX Vs FrontSpin : In-Depth Comparison

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Comparing the customer bases of Genesys Cloud CX and FrontSpin

Comparing the market share of Genesys Cloud CX and FrontSpin

Compare Genesys Cloud CX vs FrontSpin customers by geography

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