Question 1

What are the different markets in which
        NICE CXone and
        Dialer Software compete against each other?

Accepted Answer

NICE CXone and
        Dialer Software compete against each other in
        the Cloud Contact Center Software, Customer Experience.

Question 2

How does the market share of
        NICE CXone
        and Dialer Software compare in the
        Cloud Contact Center Software market?

Accepted Answer

In the Cloud Contact Center Software market,
        NICE CXone has a
        2.19%
        market share in comparison to
        Dialer Software’s
        0.79%.
        Since it has a better market share coverage,
        NICE CXone holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the Cloud Contact Center Software category, while
        Dialer Software holds the
        13th spot.

Question 3

How many customers are acquired by
        NICE CXone and
        Dialer Software in the
        Cloud Contact Center Software segment?

Accepted Answer

NICE CXone has
        634 customers and
        Dialer Software has
        228 customers in the
        Cloud Contact Center Software
        segment. NICE CXone has
        406 more customers than
        Dialer Software in this category.

Question 4

What are the countries in which
        NICE CXone and
        Dialer Software has more customers?

Accepted Answer

NICE CXone has more customers in United States, United Kingdom and Australia.
Dialer Software has more customers in United States, India and United Kingdom.

NICE CXone Vs Dialer Software : In-Depth Comparison

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Comparing the customer bases of NICE CXone and Dialer Software

Comparing the market share of NICE CXone and Dialer Software

Compare NICE CXone vs Dialer Software customers by geography

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