Question 1

What are the different markets in which
        Genesys Cloud CX and
        Akio compete against each other?

Accepted Answer

Genesys Cloud CX and
        Akio compete against each other in
        the Cloud Contact Center Software, Customer Experience.

Question 2

How does the market share of
        Genesys Cloud CX
        and Akio compare in the
        Cloud Contact Center Software market?

Accepted Answer

In the Cloud Contact Center Software market,
        Genesys Cloud CX has a
        0.61%
        market share in comparison to
        Akio’s
        0.00%.
        Since it has a better market share coverage,
        Genesys Cloud CX holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the Cloud Contact Center Software category, while
        Akio holds the
        112nd spot.

Question 3

How many customers are acquired by
        Genesys Cloud CX and
        Akio in the
        Cloud Contact Center Software segment?

Accepted Answer

Genesys Cloud CX has
        156 customers and
        Akio has
        1 customers in the
        Cloud Contact Center Software
        segment. Genesys Cloud CX has
        155 more customers than
        Akio in this category.

Question 4

What are the countries in which
        Genesys Cloud CX and
        Akio has more customers?

Accepted Answer

Genesys Cloud CX has more customers in United States, United Kingdom and Canada.
Akio has more customers in and France.

Genesys Cloud CX Vs Akio : In-Depth Comparison

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Comparing the customer bases of Genesys Cloud CX and Akio

Comparing the market share of Genesys Cloud CX and Akio

Compare Genesys Cloud CX vs Akio customers by geography

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