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Unified Communications

Q: How many companies use Unified Communications software these days?

Around the world in 2025, over 665,335 companies are currently using one or more Unified Communications software. Out of these, there are 396,359 companies using Unified Communications tools that are originally from the United States.

Q: Which company has the most significant market share in the Unified Communications software space?

The top few companies that have the most significant market share in the Unified Communications space are Slack with 83.82% of market share, monday.com with 2.95% of market share, Mitel with 1.65% of market share. Check for other Unified Communications technologies market share here.

Q: What are the top industries that usually use Unified Communications softwares?

The top industries that use Unified Communications software are Marketing (12,172), Digital Marketing (9,650), Education (8,846).

Gain market share and customer base information about the top Unified Communications software. Check out our list of Unified Communications Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

Technologies Tracked

749777

Companies Tracked

Categories related to Unified Communications

Communication

Web And Video Conferencing

Email Management

VoIP And SIP

Cloud Business Telephony

Top 5 Unified Communications technologies in 2025

Over 749777 companies are using Unified Communications tools. Slack with 83.82% market share (628483 customers), monday.com with 2.95% market share (22093 customers), Mitel with 1.65% market share (12398 customers).

Technology

Market Share (Est.)

Customers

Slack

83.82%

628483

monday.com

2.95%

22093

Mitel

1.65%

12398

PBworks BusinessHub

1.58%

11855

Cisco Collaboration

1.27%

9558

Others

8.72%

65390

Unified Communications Customers by Employee Size

The majority of Unified Communications category falls in the company size of 20 - 49 employees (245491 companies), 100 - 249 employees (180929 companies), 0 - 9 employees (128880 companies).

Employee Size

Unified Communications Customers by Geography

Companies using Unified Communications technology software are majorly from the United States with 396359 (65.33%), United Kingdom with 54363 (8.96%), Canada with 33791 (5.57%) customers respectively.

Customers

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Unified Communications Customers by Industry

Top industries that use Unified Communications for Marketing (12172), Digital Marketing (9650), Education (8846).

Customers

Market Share for Top Unified Communications Technologies

Analyze the market share of popular Unified Communications technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	Slack	628483	83.82
2	monday.com	22093	2.95
3	Mitel	12398	1.65
4	PBworks BusinessHub	11855	1.58
5	Cisco Collaboration	9558	1.27
6	Bitrix24	8595	1.15
7	Crestron	6365	0.85
8	RingCentral	6006	0.80
9	3CX	4265	0.57
10	MangoApps	4042	0.54
11	Five9	3701	0.49
12	Genesys PureCloud	3603	0.48
13	8x8 Communications Platform	3139	0.42
14	Slack enterprise	2967	0.40
15	Grasshopper	2580	0.34
16	Front	2515	0.34
17	Amdocs	2079	0.28
18	Talkdesk	1622	0.22
19	Asterisk	1250	0.17
20	Dialpad	1100	0.15
21	BroadSoft	972	0.13
22	Cisco Expressway	919	0.12
23	Jive Voice	783	0.10
24	Glia	774	0.10
25	Wildix	667	0.09
26	Nextiva	657	0.09
27	Oracle BSS	638	0.09
28	Ericsson BSS	561	0.07
29	Staffbase	468	0.06
30	Oracle Primavera Unifier	426	0.06
31	Cisco UcaaS (Hosted Service)	377	0.05
32	Netcracker	371	0.05
33	Cisco Meeting Server	325	0.04
34	Dixa	307	0.04
35	Avaya Business Communications Manager	303	0.04
36	Avaya Unified Messaging	300	0.04
37	LinkLive	213	0.03
38	8x8 Virtual Office	211	0.03
39	Alcatel-Lucent OmniPCX	210	0.03
40	Cisco Hosted Collaboration Solution (HCS)	186	0.02
41	Avaya UCaaS	174	0.02
42	Cisco UC500	161	0.02
43	IPC	147	0.02
44	Glip	138	0.02
45	Avaya OneCloud UCaaS	132	0.02
46	Avaya Cloud Office	106	0.01
47	Telstra Unified Communications	102	0.01
48	Cisco MX300	94	0.01
49	Microsoft Azure Sphere	69	0.01
50	Cisco Collaboration Room Endpoints	65	0.01
51	Cisco MX200	59	0.01
52	PanTerra	58	0.01
53	Teradata CDM	58	0.01
54	Fuze	48	0.01
55	MiVoice Office 250	47	0.01
56	Intermedia Unite	41	0.01
57	CallTools	35	0.00
58	Ivanti Unified Endpoint Manager	33	0.00
59	Convoso	32	0.00
60	FluentStream	31	0.00
61	HCL Sametime	30	0.00
62	Edify	26	0.00
63	VersaStack	25	0.00
64	Alcatel-Lucent Rainbow	21	0.00
65	Mitel MiCloud Connect	18	0.00
66	UNIVERGE SV9100	15	0.00
67	Alcatel-Lucent OXO Connect	14	0.00
68	OpenText Enterprise Messaging	11	0.00
69	Thinking Phones	9	0.00
70	eSpace Contact Center	9	0.00
71	CrazyCall	9	0.00
72	Cisco HealthPresence	8	0.00
73	UNIVERGE SV9500	8	0.00
74	UNIVERGE SV9300	8	0.00
75	Cadebill	7	0.00
76	NetIQ Vivinet Assessor	6	0.00
77	Ottspott	5	0.00
78	eXsight Call Accounting	5	0.00
79	BroadVoice Cloud PBX	4	0.00
80	ShoreTel Sky Communicator	4	0.00
81	Siemens Unify Openscape Office	4	0.00
82	Flock - Helloflock.com	3	0.00
83	Spoke Phone	3	0.00
84	CA Unified Communications Monitor	3	0.00
85	InGenius	2	0.00
86	OpenTouch Office Cloud	2	0.00
87	Cisco Unified Web Interaction Manager	2	0.00
88	Salesquared	2	0.00

FAQ

Find answers to the most often asked questions by users.

Who are the top Unified Communications software market leaders?

Top leaders in the category for Unified Communications software are Slack, monday.com, Mitel. Here, you can view a full list of Unified Communications tools in the market.