Unified Communications

Gain market share and customer base information about the top Unified Communications software. Check out our list of Unified Communications Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

Technologies

502631

Companies

3254

Movements

Categories related to Unified Communications

Top 5 Unified Communications technologies in 2023

Over 502,631 companies are using Unified Communications tools. Slack with 82.90% market share (416,704 customers), Bitrix24 with 3.89% market share (19,537 customers), Mitel with 2.10% market share (10,574 customers),

Slack

82.90 %

Market Share

416704

Customers
Bitrix24

3.89 %

Market Share

19537

Customers
Mitel

2.10 %

Market Share

10574

Customers
monday.com

1.79 %

Market Share

8972

Customers
Crestron

1.00 %

Market Share

5042

Customers
Others

8.32 %

Market Share

41802

Customers

Unified Communications Customers by Employee Size

The majority of Unified Communications category falls in the company size of 0 - 9 employees (173,337 companies), 20 - 49 employees (167,834 companies), 100 - 249 employees (67,566 companies).

Unified Communications Customers by Geography

Companies using Unified Communications technology software are majorly from the United States with 270,452 (59.71%), United Kingdom with 45,326 (10.01%), India with 26,976 (5.96%) customers respectively.

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Unified Communications Customers by Industry

Top industries that use Unified Communications for Technology (167,853), Professional Services (153,732), Retail and CPG (46,583).

Market Share for Top Unified Communications Technologies

Analyze the market share of popular Unified Communications technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share
1	Slack	416704	82.90 (%)
2	Bitrix24	19537	3.89 (%)
3	Mitel	10574	2.10 (%)
4	monday.com	8972	1.79 (%)
5	Crestron	5042	1.00 (%)
6	Cisco Collaboration	4689	0.93 (%)
7	MangoApps	4401	0.88 (%)
8	RingCentral	3325	0.66 (%)
9	Five9	2867	0.57 (%)
10	PBworks BusinessHub	2541	0.51 (%)
11	CimpleBox	2464	0.49 (%)
12	Genesys PureCloud	2181	0.43 (%)
13	3CX	2153	0.43 (%)
14	Grasshopper	1933	0.38 (%)
15	Front	1744	0.35 (%)
16	Amdocs	1727	0.34 (%)
17	Slack enterprise	1115	0.22 (%)
18	BroadSoft	928	0.18 (%)
19	OpenTouch Office Cloud	860	0.17 (%)
20	Jive Voice	817	0.16 (%)
21	Talkdesk	765	0.15 (%)
22	Dialpad	633	0.13 (%)
23	Cisco Expressway	616	0.12 (%)
24	Asterisk	615	0.12 (%)
25	Oracle BSS	501	0.10 (%)
26	Ericsson BSS	464	0.09 (%)
27	Glia	461	0.09 (%)
28	Netcracker	413	0.08 (%)
29	Nextiva	354	0.07 (%)
30	Staffbase	320	0.06 (%)
31	Dixa	269	0.05 (%)
32	Cisco Meeting Server	223	0.04 (%)
33	Oracle Primavera Unifier	211	0.04 (%)
34	Avaya Unified Messaging	210	0.04 (%)
35	Evolve IP Phone System	177	0.04 (%)
36	8x8 Virtual Office	163	0.03 (%)
37	BroadVoice Cloud PBX	138	0.03 (%)
38	Alcatel-Lucent OmniPCX	137	0.03 (%)
39	IPC	126	0.03 (%)
40	Cisco UC500	122	0.02 (%)
41	Glip	121	0.02 (%)
42	Avaya OneCloud UCaaS	117	0.02 (%)
43	AVOXI Core	109	0.02 (%)
44	InGenius	89	0.02 (%)
45	Cisco Hosted Collaboration Solution (HCS)	57	0.01 (%)
46	Microsoft Azure Sphere	56	0.01 (%)
47	CrazyCall	49	0.01 (%)
48	PanTerra	45	0.01 (%)
49	Cisco MX300	43	0.01 (%)
50	Convoso	41	0.01 (%)
51	MiVoice Office 250	38	0.01 (%)
52	Fuze	36	0.01 (%)
53	FluentStream	36	0.01 (%)
54	Flock - Helloflock.com	34	0.01 (%)
55	Alcatel-Lucent OpenTouch	30	0.01 (%)
56	Spoke Phone	27	0.01 (%)
57	VersaStack	23	0.00 (%)
58	HCL Sametime	21	0.00 (%)
59	Edify	20	0.00 (%)
60	eXsight Call Accounting	17	0.00 (%)
61	Teradata CDM	17	0.00 (%)
62	Cisco MX200	17	0.00 (%)
63	Thinking Phones	13	0.00 (%)
64	Alcatel-Lucent Rainbow	13	0.00 (%)
65	eSpace Contact Center	9	0.00 (%)
66	ShoreTel Sky Communicator	8	0.00 (%)
67	Intermedia Unite	7	0.00 (%)
68	Cadebill	6	0.00 (%)
69	Mitel MiCloud Connect	6	0.00 (%)
70	Ivanti Unified Endpoint Manager	5	0.00 (%)
71	Alcatel-Lucent OXO Connect	5	0.00 (%)
72	Ottspott	4	0.00 (%)
73	Cisco HealthPresence	4	0.00 (%)
74	Cisco Collaboration Room Endpoints	3	0.00 (%)
75	NetIQ Vivinet Assessor	3	0.00 (%)
76	CallTools	2	0.00 (%)
77	Siemens Unify Openscape Office	2	0.00 (%)
78	Cisco Unified Web Interaction Manager	2	0.00 (%)
79	Avaya Business Communications Manager	2	0.00 (%)
80	CA Unified Communications Monitor	2	0.00 (%)

Technology	Market share
Slack	82.90 (%)
Bitrix24	3.89 (%)
Mitel	2.10 (%)
monday.com	1.79 (%)
Crestron	1.00 (%)
Cisco Collaboration	0.93 (%)
MangoApps	0.88 (%)
RingCentral	0.66 (%)
Five9	0.57 (%)
PBworks BusinessHub	0.51 (%)
CimpleBox	0.49 (%)
Genesys PureCloud	0.43 (%)
3CX	0.43 (%)
Grasshopper	0.38 (%)
Front	0.35 (%)
Amdocs	0.34 (%)
Slack enterprise	0.22 (%)
BroadSoft	0.18 (%)
OpenTouch Office Cloud	0.17 (%)
Jive Voice	0.16 (%)
Talkdesk	0.15 (%)
Dialpad	0.13 (%)
Cisco Expressway	0.12 (%)
Asterisk	0.12 (%)
Oracle BSS	0.10 (%)
Ericsson BSS	0.09 (%)
Glia	0.09 (%)
Netcracker	0.08 (%)
Nextiva	0.07 (%)
Staffbase	0.06 (%)
Dixa	0.05 (%)
Cisco Meeting Server	0.04 (%)
Oracle Primavera Unifier	0.04 (%)
Avaya Unified Messaging	0.04 (%)
Evolve IP Phone System	0.04 (%)
8x8 Virtual Office	0.03 (%)
BroadVoice Cloud PBX	0.03 (%)
Alcatel-Lucent OmniPCX	0.03 (%)
IPC	0.03 (%)
Cisco UC500	0.02 (%)
Glip	0.02 (%)
Avaya OneCloud UCaaS	0.02 (%)
AVOXI Core	0.02 (%)
InGenius	0.02 (%)
Cisco Hosted Collaboration Solution (HCS)	0.01 (%)
Microsoft Azure Sphere	0.01 (%)
CrazyCall	0.01 (%)
PanTerra	0.01 (%)
Cisco MX300	0.01 (%)
Convoso	0.01 (%)
MiVoice Office 250	0.01 (%)
Fuze	0.01 (%)
FluentStream	0.01 (%)
Flock - Helloflock.com	0.01 (%)
Alcatel-Lucent OpenTouch	0.01 (%)
Spoke Phone	0.01 (%)
VersaStack	0.00 (%)
HCL Sametime	0.00 (%)
Edify	0.00 (%)
eXsight Call Accounting	0.00 (%)
Teradata CDM	0.00 (%)
Cisco MX200	0.00 (%)
Thinking Phones	0.00 (%)
Alcatel-Lucent Rainbow	0.00 (%)
eSpace Contact Center	0.00 (%)
ShoreTel Sky Communicator	0.00 (%)
Intermedia Unite	0.00 (%)
Cadebill	0.00 (%)
Mitel MiCloud Connect	0.00 (%)
Ivanti Unified Endpoint Manager	0.00 (%)
Alcatel-Lucent OXO Connect	0.00 (%)
Ottspott	0.00 (%)
Cisco HealthPresence	0.00 (%)
Cisco Collaboration Room Endpoints	0.00 (%)
NetIQ Vivinet Assessor	0.00 (%)
CallTools	0.00 (%)
Siemens Unify Openscape Office	0.00 (%)
Cisco Unified Web Interaction Manager	0.00 (%)
Avaya Business Communications Manager	0.00 (%)
CA Unified Communications Monitor	0.00 (%)

FAQ

Find answers to the most often asked questions by users.

Who are the top Unified Communications software market leaders?

Top leaders in the category for Unified Communications software are Slack, Bitrix24, Mitel. Here, you can view a full list of Unified Communications tools in the market.

How many companies use Unified Communications software these days?

Around the world in 2023, over 589,064 companies are currently using one or more Unified Communications software. Out of these, there are 270,452 companies using Unified Communications tools that are originally from the United States .

Which company has the most significant market share in the Unified Communications software space?

The top few companies that have the most significant market share in the Unified Communications space are Slack with 82.90 % of market share, and Bitrix24 with 3.89 % of market share and Mitel with 2.10 % of market share . Check for other Unified Communications technologies market share here.