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Unified Communications

Q: How many companies use Unified Communications software these days?

Around the world in 2026, over 620,837 companies are currently using one or more Unified Communications software. Out of these, there are 382,164 companies using Unified Communications tools that are originally from the United States.

Q: Which company has the most significant market share in the Unified Communications software space?

The top few companies that have the most significant market share in the Unified Communications space are Slack with 82.49% of market share, monday.com with 3.71% of market share, PBworks BusinessHub with 1.49% of market share. Check for other Unified Communications technologies market share here.

Q: What are the top industries that usually use Unified Communications softwares?

The top industries that use Unified Communications software are Marketing (11,586), Digital Marketing (9,190), Education (8,631).

Gain market share and customer base information about the top Unified Communications software. Check out our list of Unified Communications Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

Technologies Tracked

711892

Companies Tracked

Categories related to Unified Communications

Communication

Web And Video Conferencing

Email Management

VoIP And SIP

Cloud Business Telephony

Top 5 Unified Communications technologies in 2026

Over 711892 companies are using Unified Communications tools. Slack with 82.49% market share (587256 customers), monday.com with 3.71% market share (26378 customers), PBworks BusinessHub with 1.49% market share (10633 customers).

Technology

Market Share (Est.)

Customers

Slack

82.49%

587256

monday.com

3.71%

26378

PBworks BusinessHub

1.49%

10633

Genesys PureCloud

1.48%

10570

Bitrix24

1.36%

9653

Others

9.47%

67402

Unified Communications Customers by Employee Size

The majority of Unified Communications category falls in the company size of 20 - 49 employees (227082 companies), 100 - 249 employees (163278 companies), 0 - 9 employees (115012 companies).

Employee Size

Unified Communications Customers by Geography

Companies using Unified Communications technology software are majorly from the United States with 382164 (66.24%), United Kingdom with 50095 (8.68%), Canada with 32139 (5.57%) customers respectively.

Customers

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Unified Communications Customers by Industry

Top industries that use Unified Communications for Marketing (11586), Digital Marketing (9190), Education (8631).

Customers

Market Share for Top Unified Communications Technologies

Analyze the market share of popular Unified Communications technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	Slack	587256	82.49
2	monday.com	26378	3.71
3	PBworks BusinessHub	10633	1.49
4	Genesys PureCloud	10570	1.48
5	Bitrix24	9653	1.36
6	Mitel	9428	1.32
7	Cisco Collaboration	9034	1.27
8	Crestron	5454	0.77
9	RingCentral	4993	0.70
10	MangoApps	3735	0.52
11	3CX	3544	0.50
12	Five9	3460	0.49
13	Slack enterprise	3409	0.48
14	Front	2890	0.41
15	8x8 Communications Platform	2644	0.37
16	Talkdesk	2318	0.33
17	Grasshopper	2230	0.31
18	Amdocs	1584	0.22
19	Dialpad	1107	0.16
20	Asterisk	1072	0.15
21	Glia	919	0.13
22	Staffbase	905	0.13
23	Cisco Expressway	763	0.11
24	BroadSoft	712	0.10
25	Jive Voice	707	0.10
26	Wildix	631	0.09
27	Nextiva	543	0.08
28	Oracle BSS	491	0.07
29	Ericsson BSS	435	0.06
30	Oracle Primavera Unifier	396	0.06
31	Dixa	348	0.05
32	Cisco UcaaS (Hosted Service)	338	0.05
33	Netcracker	331	0.05
34	Cisco Meeting Server	290	0.04
35	LinkLive	252	0.04
36	Avaya Business Communications Manager	217	0.03
37	Avaya Unified Messaging	205	0.03
38	Alcatel-Lucent OmniPCX	168	0.02
39	Cisco Hosted Collaboration Solution (HCS)	156	0.02
40	IPC	141	0.02
41	Avaya UCaaS	129	0.02
42	Glip	115	0.02
43	Cisco UC500	110	0.02
44	Avaya OneCloud UCaaS	93	0.01
45	Telstra Unified Communications	93	0.01
46	Cisco MX300	77	0.01
47	Avaya Cloud Office	72	0.01
48	8x8 Virtual Office	58	0.01
49	Cisco Collaboration Room Endpoints	57	0.01
50	Cisco MX200	56	0.01
51	Fuze	54	0.01
52	Teradata CDM	52	0.01
53	PanTerra	50	0.01
54	Microsoft Azure Sphere	49	0.01
55	FluentStream	45	0.01
56	Convoso	42	0.01
57	Intermedia Unite	41	0.01
58	MiVoice Office 250	35	0.00
59	Ivanti Unified Endpoint Manager	35	0.00
60	HCL Sametime	33	0.00
61	CallTools	25	0.00
62	Cisco BroadCloud	21	0.00
63	Edify	19	0.00
64	VersaStack	18	0.00
65	Alcatel-Lucent Rainbow	16	0.00
66	Alcatel-Lucent OXO Connect	14	0.00
67	Salesquared	13	0.00
68	Spoke Phone	12	0.00
69	CrazyCall	12	0.00
70	UNIVERGE SV9100	11	0.00
71	eSpace Contact Center	9	0.00
72	Cisco HealthPresence	8	0.00
73	UNIVERGE SV9300	8	0.00
74	OpenText Enterprise Messaging	8	0.00
75	Thinking Phones	7	0.00
76	UNIVERGE SV9500	7	0.00
77	Flock - Helloflock.com	6	0.00
78	Ottspott	6	0.00
79	Cadebill	6	0.00
80	BroadVoice Cloud PBX	5	0.00
81	NetIQ Vivinet Assessor	5	0.00
82	Mitel MiCloud Connect	5	0.00
83	eXsight Call Accounting	4	0.00
84	ShoreTel Sky Communicator	4	0.00
85	CA Unified Communications Monitor	4	0.00
86	InGenius	3	0.00