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Unified Communications

Q: How many companies use Unified Communications software these days?

Around the world in 2026, over 642,849 companies are currently using one or more Unified Communications software. Out of these, there are 409,188 companies using Unified Communications tools that are originally from the United States.

Q: Which company has the most significant market share in the Unified Communications software space?

The top few companies that have the most significant market share in the Unified Communications space are Slack with 77.84% of market share, monday.com with 4.47% of market share, Mitel with 2.08% of market share. Check for other Unified Communications technologies market share here.

Q: What are the top industries that usually use Unified Communications softwares?

The top industries that use Unified Communications software are Marketing (12,341), Digital Marketing (9,773), Education (9,201).

Gain market share and customer base information about the top Unified Communications software. Check out our list of Unified Communications Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

Technologies Tracked

761584

Companies Tracked

Categories related to Unified Communications

Communication

Web And Video Conferencing

Email Management

VoIP And SIP

Cloud Business Telephony

Top 5 Unified Communications technologies in 2026

Over 761584 companies are using Unified Communications tools. Slack with 77.84% market share (592832 customers), monday.com with 4.47% market share (34032 customers), Mitel with 2.08% market share (15868 customers).

Technology

Market Share (Est.)

Customers

Slack

77.84%

592832

monday.com

4.47%

34032

Mitel

2.08%

15868

Cisco Collaboration

2.00%

15214

Genesys PureCloud

1.39%

10554

Others

12.22%

93084

Unified Communications Customers by Employee Size

The majority of Unified Communications category falls in the company size of 20 - 49 employees (236516 companies), 100 - 249 employees (175491 companies), 0 - 9 employees (120748 companies).

Employee Size

Unified Communications Customers by Geography

Companies using Unified Communications technology software are majorly from the United States with 409188 (66.22%), United Kingdom with 53869 (8.72%), Canada with 34417 (5.57%) customers respectively.

Customers

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Unified Communications Customers by Industry

Top industries that use Unified Communications for Marketing (12341), Digital Marketing (9773), Education (9201).

Customers

Market Share for Top Unified Communications Technologies

Analyze the market share of popular Unified Communications technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	Slack	592832	77.84
2	monday.com	34032	4.47
3	Mitel	15868	2.08
4	Cisco Collaboration	15214	2.00
5	Genesys PureCloud	10554	1.39
6	PBworks BusinessHub	10485	1.38
7	Bitrix24	10043	1.32
8	Crestron	8646	1.14
9	RingCentral	8612	1.13
10	3CX	7011	0.92
11	Five9	4952	0.65
12	8x8 Communications Platform	4579	0.60
13	MangoApps	3717	0.49
14	Grasshopper	3666	0.48
15	Slack enterprise	3511	0.46
16	Front	3306	0.43
17	Talkdesk	2849	0.37
18	Amdocs	2690	0.35
19	Dialpad	1816	0.24
20	Asterisk	1699	0.22
21	Cisco Expressway	1357	0.18
22	BroadSoft	1227	0.16
23	Staffbase	1044	0.14
24	Nextiva	973	0.13
25	Glia	887	0.12
26	Oracle BSS	858	0.11
27	Wildix	742	0.10
28	Ericsson BSS	687	0.09
29	Oracle Primavera Unifier	648	0.09
30	Jive Voice	636	0.08
31	Cisco UcaaS (Hosted Service)	635	0.08
32	Netcracker	505	0.07
33	Cisco Meeting Server	474	0.06
34	Dixa	392	0.05
35	Avaya Business Communications Manager	389	0.05
36	Avaya Unified Messaging	360	0.05
37	Alcatel-Lucent OmniPCX	311	0.04
38	Avaya UCaaS	261	0.03
39	Cisco Hosted Collaboration Solution (HCS)	254	0.03
40	LinkLive	252	0.03
41	IPC	233	0.03
42	Cisco UC500	206	0.03
43	Glip	184	0.02
44	Avaya OneCloud UCaaS	175	0.02
45	Telstra Unified Communications	158	0.02
46	Cisco MX300	127	0.02
47	Avaya Cloud Office	124	0.02
48	Cisco Collaboration Room Endpoints	121	0.02
49	Fuze	106	0.01
50	Microsoft Azure Sphere	93	0.01
51	8x8 Virtual Office	89	0.01
52	PanTerra	81	0.01
53	Cisco MX200	81	0.01
54	Teradata CDM	75	0.01
55	Convoso	70	0.01
56	MiVoice Office 250	66	0.01
57	Intermedia Unite	57	0.01
58	CallTools	55	0.01
59	FluentStream	53	0.01
60	HCL Sametime	47	0.01
61	Alcatel-Lucent Rainbow	40	0.01
62	Edify	36	0.00
63	Ivanti Unified Endpoint Manager	36	0.00
64	Cisco BroadCloud	36	0.00
65	VersaStack	32	0.00
66	Alcatel-Lucent OXO Connect	23	0.00
67	Spoke Phone	17	0.00
68	UNIVERGE SV9100	17	0.00
69	OpenText Enterprise Messaging	14	0.00
70	Salesquared	13	0.00
71	Cadebill	11	0.00
72	eSpace Contact Center	11	0.00
73	CrazyCall	11	0.00
74	Mitel MiCloud Connect	11	0.00
75	UNIVERGE SV9500	11	0.00
76	UNIVERGE SV9300	11	0.00
77	Cisco HealthPresence	10	0.00
78	NetIQ Vivinet Assessor	10	0.00
79	InGenius	9	0.00
80	Flock - Helloflock.com	7	0.00
81	BroadVoice Cloud PBX	5	0.00
82	Ottspott	5	0.00
83	CA Unified Communications Monitor	5	0.00
84	OpenTouch Office Cloud	4	0.00
85	Thinking Phones	4	0.00
86	eXsight Call Accounting	4	0.00
87	ShoreTel Sky Communicator	4	0.00
88	VEEDEEO	3	0.00
89	Siemens Unify Openscape Office	3	0.00
90	Mobiso	2	0.00
91	Evolve IP Phone System	2	0.00
92	Cisco Unified Web Interaction Manager	2	0.00

FAQ

Find answers to the most often asked questions by users.

Who are the top Unified Communications software market leaders?

Top leaders in the category for Unified Communications software are Slack, monday.com, Mitel. Here, you can view a full list of Unified Communications tools in the market.