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Unified Communications

Q: How many companies use Unified Communications software these days?

Around the world in 2025, over 650,061 companies are currently using one or more Unified Communications software. Out of these, there are 377,828 companies using Unified Communications tools that are originally from the United States.

Q: Which company has the most significant market share in the Unified Communications software space?

The top few companies that have the most significant market share in the Unified Communications space are Slack with 87.64% of market share, monday.com with 2.48% of market share, PBworks BusinessHub with 1.66% of market share. Check for other Unified Communications technologies market share here.

Q: What are the top industries that usually use Unified Communications softwares?

The top industries that use Unified Communications software are Marketing (11,696), Digital Marketing (9,190), Education (8,372).

Gain market share and customer base information about the top Unified Communications software. Check out our list of Unified Communications Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

Technologies Tracked

727597

Companies Tracked

Categories related to Unified Communications

Communication

Web And Video Conferencing

Email Management

VoIP And SIP

Cloud Business Telephony

Top 5 Unified Communications technologies in 2025

Over 727597 companies are using Unified Communications tools. Slack with 87.64% market share (637637 customers), monday.com with 2.48% market share (18030 customers), PBworks BusinessHub with 1.66% market share (12062 customers).

Technology

Market Share (Est.)

Customers

Slack

87.64%

637637

monday.com

2.48%

18030

PBworks BusinessHub

1.66%

12062

Bitrix24

1.11%

8094

Mitel

1.01%

7356

Others

6.10%

44418

Unified Communications Customers by Employee Size

The majority of Unified Communications category falls in the company size of 20 - 49 employees (237698 companies), 100 - 249 employees (173240 companies), 0 - 9 employees (124364 companies).

Employee Size

Unified Communications Customers by Geography

Companies using Unified Communications technology software are majorly from the United States with 377828 (65.52%), United Kingdom with 51500 (8.93%), Canada with 31992 (5.55%) customers respectively.

Customers

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Unified Communications Customers by Industry

Top industries that use Unified Communications for Marketing (11696), Digital Marketing (9190), Education (8372).

Customers

Market Share for Top Unified Communications Technologies

Analyze the market share of popular Unified Communications technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	Slack	637637	87.64
2	monday.com	18030	2.48
3	PBworks BusinessHub	12062	1.66
4	Bitrix24	8094	1.11
5	Mitel	7356	1.01
6	Cisco Collaboration	5473	0.75
7	MangoApps	4125	0.57
8	RingCentral	3892	0.53
9	Crestron	3789	0.52
10	Slack enterprise	2957	0.41
11	Five9	2776	0.38
12	Genesys PureCloud	2773	0.38
13	Front	2138	0.29
14	3CX	1752	0.24
15	8x8 Communications Platform	1714	0.24
16	Grasshopper	1546	0.21
17	Talkdesk	1298	0.18
18	Amdocs	1189	0.16
19	Jive Voice	801	0.11
20	Dialpad	795	0.11
21	Glia	769	0.11
22	Asterisk	744	0.10
23	Wildix	576	0.08
24	BroadSoft	559	0.08
25	Cisco Expressway	416	0.06
26	Nextiva	409	0.06
27	Staffbase	391	0.05
28	Oracle BSS	325	0.04
29	Ericsson BSS	293	0.04
30	Dixa	252	0.03
31	Oracle Primavera Unifier	236	0.03
32	Netcracker	217	0.03
33	LinkLive	214	0.03
34	Cisco UcaaS (Hosted Service)	196	0.03
35	8x8 Virtual Office	188	0.03
36	Avaya Business Communications Manager	158	0.02
37	Cisco Meeting Server	152	0.02
38	Avaya Unified Messaging	152	0.02
39	Cisco Hosted Collaboration Solution (HCS)	108	0.01
40	Avaya UCaaS	91	0.01
41	Alcatel-Lucent OmniPCX	89	0.01
42	Cisco UC500	82	0.01
43	Avaya OneCloud UCaaS	82	0.01
44	Glip	77	0.01
45	IPC	68	0.01
46	Avaya Cloud Office	65	0.01
47	Telstra Unified Communications	58	0.01
48	Microsoft Azure Sphere	51	0.01
49	Cisco MX300	42	0.01
50	PanTerra	38	0.01
51	Intermedia Unite	34	0.00
52	MiVoice Office 250	28	0.00
53	Cisco Collaboration Room Endpoints	24	0.00
54	Fuze	21	0.00
55	CallTools	17	0.00
56	Cisco MX200	15	0.00
57	Convoso	14	0.00
58	VersaStack	14	0.00
59	Edify	13	0.00
60	Teradata CDM	13	0.00
61	HCL Sametime	13	0.00
62	CrazyCall	9	0.00
63	Thinking Phones	8	0.00
64	Alcatel-Lucent Rainbow	8	0.00
65	UNIVERGE SV9100	7	0.00
66	Cadebill	5	0.00
67	eSpace Contact Center	5	0.00
68	Alcatel-Lucent OXO Connect	5	0.00
69	Mitel MiCloud Connect	5	0.00
70	Ottspott	4	0.00
71	FluentStream	4	0.00
72	ShoreTel Sky Communicator	4	0.00
73	Ivanti Unified Endpoint Manager	4	0.00
74	UNIVERGE SV9500	4	0.00
75	Flock - Helloflock.com	3	0.00
76	eXsight Call Accounting	3	0.00
77	Cisco HealthPresence	3	0.00
78	UNIVERGE SV9300	3	0.00
79	Spoke Phone	2	0.00
80	VEEDEEO	2	0.00
81	CA Unified Communications Monitor	2	0.00
82	NetIQ Vivinet Assessor	2	0.00
83	Siemens Unify Openscape Office	2	0.00
84	OpenText Enterprise Messaging	2	0.00