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Unified Communications

Q: How many companies use Unified Communications software these days?

Around the world in 2026, over 627,874 companies are currently using one or more Unified Communications software. Out of these, there are 387,274 companies using Unified Communications tools that are originally from the United States.

Q: Which company has the most significant market share in the Unified Communications software space?

The top few companies that have the most significant market share in the Unified Communications space are Slack with 82.53% of market share, monday.com with 3.65% of market share, Genesys PureCloud with 1.65% of market share. Check for other Unified Communications technologies market share here.

Q: What are the top industries that usually use Unified Communications softwares?

The top industries that use Unified Communications software are Marketing (11,706), Digital Marketing (9,308), Education (8,688).

Gain market share and customer base information about the top Unified Communications software. Check out our list of Unified Communications Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

Technologies Tracked

721172

Companies Tracked

Categories related to Unified Communications

Communication

Web And Video Conferencing

Email Management

VoIP And SIP

Cloud Business Telephony

Top 5 Unified Communications technologies in 2026

Over 721172 companies are using Unified Communications tools. Slack with 82.53% market share (595197 customers), monday.com with 3.65% market share (26323 customers), Genesys PureCloud with 1.65% market share (11901 customers).

Technology

Market Share (Est.)

Customers

Slack

82.53%

595197

monday.com

3.65%

26323

Genesys PureCloud

1.65%

11901

PBworks BusinessHub

1.50%

10792

Bitrix24

1.35%

9769

Others

9.32%

67190

Unified Communications Customers by Employee Size

The majority of Unified Communications category falls in the company size of 20 - 49 employees (226596 companies), 100 - 249 employees (163803 companies), 0 - 9 employees (117960 companies).

Employee Size

Unified Communications Customers by Geography

Companies using Unified Communications technology software are majorly from the United States with 387274 (66.26%), United Kingdom with 50796 (8.69%), Canada with 32438 (5.55%) customers respectively.

Customers

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Unified Communications Customers by Industry

Top industries that use Unified Communications for Marketing (11706), Digital Marketing (9308), Education (8688).

Customers

Market Share for Top Unified Communications Technologies

Analyze the market share of popular Unified Communications technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	Slack	595197	82.53
2	monday.com	26323	3.65
3	Genesys PureCloud	11901	1.65
4	PBworks BusinessHub	10792	1.50
5	Bitrix24	9769	1.35
6	Mitel	9426	1.31
7	Cisco Collaboration	8936	1.24
8	Crestron	5414	0.75
9	RingCentral	4939	0.68
10	MangoApps	3787	0.53
11	3CX	3532	0.49
12	Slack enterprise	3443	0.48
13	Five9	3440	0.48
14	Front	2871	0.40
15	8x8 Communications Platform	2640	0.37
16	Talkdesk	2312	0.32
17	Grasshopper	2236	0.31
18	Amdocs	1582	0.22
19	Dialpad	1102	0.15
20	Asterisk	1064	0.15
21	Glia	901	0.12
22	Staffbase	900	0.12
23	Cisco Expressway	760	0.11
24	Jive Voice	717	0.10
25	BroadSoft	712	0.10
26	Wildix	631	0.09
27	Nextiva	543	0.08
28	Oracle BSS	487	0.07
29	Ericsson BSS	433	0.06
30	Oracle Primavera Unifier	396	0.05
31	Dixa	339	0.05
32	Cisco UcaaS (Hosted Service)	334	0.05
33	Netcracker	332	0.05
34	Cisco Meeting Server	291	0.04
35	LinkLive	253	0.04
36	Avaya Business Communications Manager	217	0.03
37	Avaya Unified Messaging	205	0.03
38	Alcatel-Lucent OmniPCX	168	0.02
39	Cisco Hosted Collaboration Solution (HCS)	156	0.02
40	IPC	142	0.02
41	Avaya UCaaS	127	0.02
42	Glip	117	0.02
43	Cisco UC500	110	0.02
44	Telstra Unified Communications	93	0.01
45	Avaya OneCloud UCaaS	92	0.01
46	Cisco MX300	77	0.01
47	Avaya Cloud Office	72	0.01
48	8x8 Virtual Office	58	0.01
49	Cisco MX200	56	0.01
50	Fuze	55	0.01
51	Cisco Collaboration Room Endpoints	55	0.01
52	Teradata CDM	52	0.01
53	PanTerra	50	0.01
54	Microsoft Azure Sphere	49	0.01
55	FluentStream	45	0.01
56	Convoso	43	0.01
57	Intermedia Unite	41	0.01
58	MiVoice Office 250	35	0.00
59	Ivanti Unified Endpoint Manager	35	0.00
60	HCL Sametime	32	0.00
61	CallTools	25	0.00
62	Cisco BroadCloud	21	0.00
63	Edify	19	0.00
64	VersaStack	18	0.00
65	Alcatel-Lucent Rainbow	16	0.00
66	Alcatel-Lucent OXO Connect	14	0.00
67	Salesquared	13	0.00
68	CrazyCall	12	0.00
69	Spoke Phone	11	0.00
70	UNIVERGE SV9100	11	0.00
71	eSpace Contact Center	9	0.00
72	Cisco HealthPresence	8	0.00
73	UNIVERGE SV9300	8	0.00
74	OpenText Enterprise Messaging	8	0.00
75	Thinking Phones	7	0.00
76	UNIVERGE SV9500	7	0.00
77	Flock - Helloflock.com	6	0.00
78	Ottspott	6	0.00
79	Cadebill	6	0.00
80	BroadVoice Cloud PBX	5	0.00
81	NetIQ Vivinet Assessor	5	0.00
82	Mitel MiCloud Connect	5	0.00
83	eXsight Call Accounting	4	0.00
84	ShoreTel Sky Communicator	4	0.00
85	CA Unified Communications Monitor	4	0.00
86	InGenius	3	0.00

FAQ

Find answers to the most often asked questions by users.

Who are the top Unified Communications software market leaders?

Top leaders in the category for Unified Communications software are Slack, monday.com, Genesys PureCloud. Here, you can view a full list of Unified Communications tools in the market.