Unified Communications

Gain market share and customer base information about the top Unified Communications software. Check out our list of Unified Communications Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

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Technologies
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Categories related to Unified Communications

Top 5 Unified Communications technologies in 2023

Over 502,631 companies are using Unified Communications tools. Slack with 82.90% market share (416,704 customers), Bitrix24 with 3.89% market share (19,537 customers), Mitel with 2.10% market share (10,574 customers),

Unified Communications Customers by Employee Size

The majority of Unified Communications category falls in the company size of 0 - 9 employees (173,337 companies), 20 - 49 employees (167,834 companies), 100 - 249 employees (67,566 companies).

Unified Communications Customers by Geography

Companies using Unified Communications technology software are majorly from the United States with 270,452 (59.71%), United Kingdom with 45,326 (10.01%), India with 26,976 (5.96%) customers respectively.

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Unified Communications Customers by Industry

Top industries that use Unified Communications for Technology (167,853), Professional Services (153,732), Retail and CPG (46,583).

Market Share for Top Unified Communications Technologies

Analyze the market share of popular Unified Communications technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking Technology Customers Market share
1 Slack 416704 82.90 (%)
2 Bitrix24 19537 3.89 (%)
3 Mitel 10574 2.10 (%)
4 monday.com 8972 1.79 (%)
5 Crestron 5042 1.00 (%)
6 Cisco Collaboration 4689 0.93 (%)
7 MangoApps 4401 0.88 (%)
8 RingCentral 3325 0.66 (%)
9 Five9 2867 0.57 (%)
10 PBworks BusinessHub 2541 0.51 (%)
11 CimpleBox 2464 0.49 (%)
12 Genesys PureCloud 2181 0.43 (%)
13 3CX 2153 0.43 (%)
14 Grasshopper 1933 0.38 (%)
15 Front 1744 0.35 (%)
16 Amdocs 1727 0.34 (%)
17 Slack enterprise 1115 0.22 (%)
18 BroadSoft 928 0.18 (%)
19 OpenTouch Office Cloud 860 0.17 (%)
20 Jive Voice 817 0.16 (%)
21 Talkdesk 765 0.15 (%)
22 Dialpad 633 0.13 (%)
23 Cisco Expressway 616 0.12 (%)
24 Asterisk 615 0.12 (%)
25 Oracle BSS 501 0.10 (%)
26 Ericsson BSS 464 0.09 (%)
27 Glia 461 0.09 (%)
28 Netcracker 413 0.08 (%)
29 Nextiva 354 0.07 (%)
30 Staffbase 320 0.06 (%)
31 Dixa 269 0.05 (%)
32 Cisco Meeting Server 223 0.04 (%)
33 Oracle Primavera Unifier 211 0.04 (%)
34 Avaya Unified Messaging 210 0.04 (%)
35 Evolve IP Phone System 177 0.04 (%)
36 8x8 Virtual Office 163 0.03 (%)
37 BroadVoice Cloud PBX 138 0.03 (%)
38 Alcatel-Lucent OmniPCX 137 0.03 (%)
39 IPC 126 0.03 (%)
40 Cisco UC500 122 0.02 (%)
41 Glip 121 0.02 (%)
42 Avaya OneCloud UCaaS 117 0.02 (%)
43 AVOXI Core 109 0.02 (%)
44 InGenius 89 0.02 (%)
45 Cisco Hosted Collaboration Solution (HCS) 57 0.01 (%)
46 Microsoft Azure Sphere 56 0.01 (%)
47 CrazyCall 49 0.01 (%)
48 PanTerra 45 0.01 (%)
49 Cisco MX300 43 0.01 (%)
50 Convoso 41 0.01 (%)
51 MiVoice Office 250 38 0.01 (%)
52 Fuze 36 0.01 (%)
53 FluentStream 36 0.01 (%)
54 Flock - Helloflock.com 34 0.01 (%)
55 Alcatel-Lucent OpenTouch 30 0.01 (%)
56 Spoke Phone 27 0.01 (%)
57 VersaStack 23 0.00 (%)
58 HCL Sametime 21 0.00 (%)
59 Edify 20 0.00 (%)
60 eXsight Call Accounting 17 0.00 (%)
61 Teradata CDM 17 0.00 (%)
62 Cisco MX200 17 0.00 (%)
63 Thinking Phones 13 0.00 (%)
64 Alcatel-Lucent Rainbow 13 0.00 (%)
65 eSpace Contact Center 9 0.00 (%)
66 ShoreTel Sky Communicator 8 0.00 (%)
67 Intermedia Unite 7 0.00 (%)
68 Cadebill 6 0.00 (%)
69 Mitel MiCloud Connect 6 0.00 (%)
70 Ivanti Unified Endpoint Manager 5 0.00 (%)
71 Alcatel-Lucent OXO Connect 5 0.00 (%)
72 Ottspott 4 0.00 (%)
73 Cisco HealthPresence 4 0.00 (%)
74 Cisco Collaboration Room Endpoints 3 0.00 (%)
75 NetIQ Vivinet Assessor 3 0.00 (%)
76 CallTools 2 0.00 (%)
77 Siemens Unify Openscape Office 2 0.00 (%)
78 Cisco Unified Web Interaction Manager 2 0.00 (%)
79 Avaya Business Communications Manager 2 0.00 (%)
80 CA Unified Communications Monitor 2 0.00 (%)
Technology Market share
Slack 82.90 (%)
Bitrix24 3.89 (%)
Mitel 2.10 (%)
monday.com 1.79 (%)
Crestron 1.00 (%)
Cisco Collaboration 0.93 (%)
MangoApps 0.88 (%)
RingCentral 0.66 (%)
Five9 0.57 (%)
PBworks BusinessHub 0.51 (%)
CimpleBox 0.49 (%)
Genesys PureCloud 0.43 (%)
3CX 0.43 (%)
Grasshopper 0.38 (%)
Front 0.35 (%)
Amdocs 0.34 (%)
Slack enterprise 0.22 (%)
BroadSoft 0.18 (%)
OpenTouch Office Cloud 0.17 (%)
Jive Voice 0.16 (%)
Talkdesk 0.15 (%)
Dialpad 0.13 (%)
Cisco Expressway 0.12 (%)
Asterisk 0.12 (%)
Oracle BSS 0.10 (%)
Ericsson BSS 0.09 (%)
Glia 0.09 (%)
Netcracker 0.08 (%)
Nextiva 0.07 (%)
Staffbase 0.06 (%)
Dixa 0.05 (%)
Cisco Meeting Server 0.04 (%)
Oracle Primavera Unifier 0.04 (%)
Avaya Unified Messaging 0.04 (%)
Evolve IP Phone System 0.04 (%)
8x8 Virtual Office 0.03 (%)
BroadVoice Cloud PBX 0.03 (%)
Alcatel-Lucent OmniPCX 0.03 (%)
IPC 0.03 (%)
Cisco UC500 0.02 (%)
Glip 0.02 (%)
Avaya OneCloud UCaaS 0.02 (%)
AVOXI Core 0.02 (%)
InGenius 0.02 (%)
Cisco Hosted Collaboration Solution (HCS) 0.01 (%)
Microsoft Azure Sphere 0.01 (%)
CrazyCall 0.01 (%)
PanTerra 0.01 (%)
Cisco MX300 0.01 (%)
Convoso 0.01 (%)
MiVoice Office 250 0.01 (%)
Fuze 0.01 (%)
FluentStream 0.01 (%)
Flock - Helloflock.com 0.01 (%)
Alcatel-Lucent OpenTouch 0.01 (%)
Spoke Phone 0.01 (%)
VersaStack 0.00 (%)
HCL Sametime 0.00 (%)
Edify 0.00 (%)
eXsight Call Accounting 0.00 (%)
Teradata CDM 0.00 (%)
Cisco MX200 0.00 (%)
Thinking Phones 0.00 (%)
Alcatel-Lucent Rainbow 0.00 (%)
eSpace Contact Center 0.00 (%)
ShoreTel Sky Communicator 0.00 (%)
Intermedia Unite 0.00 (%)
Cadebill 0.00 (%)
Mitel MiCloud Connect 0.00 (%)
Ivanti Unified Endpoint Manager 0.00 (%)
Alcatel-Lucent OXO Connect 0.00 (%)
Ottspott 0.00 (%)
Cisco HealthPresence 0.00 (%)
Cisco Collaboration Room Endpoints 0.00 (%)
NetIQ Vivinet Assessor 0.00 (%)
CallTools 0.00 (%)
Siemens Unify Openscape Office 0.00 (%)
Cisco Unified Web Interaction Manager 0.00 (%)
Avaya Business Communications Manager 0.00 (%)
CA Unified Communications Monitor 0.00 (%)

FAQ

Find answers to the most often asked questions by users.

Who are the top Unified Communications software market leaders?

Top leaders in the category for Unified Communications software are Slack, Bitrix24, Mitel. Here, you can view a full list of Unified Communications tools in the market.

How many companies use Unified Communications software these days?

Around the world in 2023, over 589,064 companies are currently using one or more Unified Communications software. Out of these, there are 270,452 companies using Unified Communications tools that are originally from the United States .

Which company has the most significant market share in the Unified Communications software space?

The top few companies that have the most significant market share in the Unified Communications space are Slack with 82.90 % of market share, and Bitrix24 with 3.89 % of market share and Mitel with 2.10 % of market share . Check for other Unified Communications technologies market share here.

What are the top industries that usually use Unified Communications softwares?

The top industries that use Unified Communications software are Technology (167,853) , Professional Services (153,732) , Retail and CPG (46,583) .

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