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Unified Communications

Q: How many companies use Unified Communications software these days?

Around the world in 2026, over 627,699 companies are currently using one or more Unified Communications software. Out of these, there are 379,279 companies using Unified Communications tools that are originally from the United States.

Q: Which company has the most significant market share in the Unified Communications software space?

The top few companies that have the most significant market share in the Unified Communications space are Slack with 83.98% of market share, monday.com with 3.37% of market share, PBworks BusinessHub with 1.57% of market share. Check for other Unified Communications technologies market share here.

Q: What are the top industries that usually use Unified Communications softwares?

The top industries that use Unified Communications software are Marketing (11,725), Digital Marketing (9,392), Education (8,657).

Gain market share and customer base information about the top Unified Communications software. Check out our list of Unified Communications Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

Technologies Tracked

719798

Companies Tracked

Categories related to Unified Communications

Communication

Web And Video Conferencing

Email Management

VoIP And SIP

Cloud Business Telephony

Top 5 Unified Communications technologies in 2026

Over 719798 companies are using Unified Communications tools. Slack with 83.98% market share (604502 customers), monday.com with 3.37% market share (24226 customers), PBworks BusinessHub with 1.57% market share (11319 customers).

Technology

Market Share (Est.)

Customers

Slack

83.98%

604502

monday.com

3.37%

24226

PBworks BusinessHub

1.57%

11319

Mitel

1.32%

9496

Bitrix24

1.31%

9444

Others

8.45%

60811

Unified Communications Customers by Employee Size

The majority of Unified Communications category falls in the company size of 20 - 49 employees (228845 companies), 100 - 249 employees (168749 companies), 0 - 9 employees (112710 companies).

Employee Size

Unified Communications Customers by Geography

Companies using Unified Communications technology software are majorly from the United States with 379279 (65.89%), United Kingdom with 50530 (8.78%), Canada with 32106 (5.58%) customers respectively.

Customers

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Unified Communications Customers by Industry

Top industries that use Unified Communications for Marketing (11725), Digital Marketing (9392), Education (8657).

Customers

Market Share for Top Unified Communications Technologies

Analyze the market share of popular Unified Communications technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	Slack	604502	83.98
2	monday.com	24226	3.37
3	PBworks BusinessHub	11319	1.57
4	Mitel	9496	1.32
5	Bitrix24	9444	1.31
6	Cisco Collaboration	9076	1.26
7	Crestron	5457	0.76
8	RingCentral	4910	0.68
9	MangoApps	3817	0.53
10	Genesys PureCloud	3569	0.50
11	3CX	3558	0.49
12	Five9	3350	0.47
13	Slack enterprise	3203	0.44
14	8x8 Communications Platform	2627	0.36
15	Front	2622	0.36
16	Grasshopper	2244	0.31
17	Talkdesk	1938	0.27
18	Amdocs	1616	0.22
19	Dialpad	1083	0.15
20	Asterisk	1056	0.15
21	Staffbase	912	0.13
22	Glia	803	0.11
23	Cisco Expressway	772	0.11
24	BroadSoft	743	0.10
25	Jive Voice	718	0.10
26	Wildix	669	0.09
27	Nextiva	509	0.07
28	Oracle BSS	496	0.07
29	Ericsson BSS	444	0.06
30	Oracle Primavera Unifier	395	0.05
31	Dixa	372	0.05
32	Netcracker	347	0.05
33	Cisco UcaaS (Hosted Service)	332	0.05
34	Cisco Meeting Server	295	0.04
35	LinkLive	234	0.03
36	Avaya Business Communications Manager	227	0.03
37	Avaya Unified Messaging	203	0.03
38	Alcatel-Lucent OmniPCX	167	0.02
39	Cisco Hosted Collaboration Solution (HCS)	156	0.02
40	Teradata CDM	151	0.02
41	Avaya UCaaS	137	0.02
42	IPC	128	0.02
43	8x8 Virtual Office	123	0.02
44	Mitel MiCloud Connect	123	0.02
45	Cisco UC500	113	0.02
46	Glip	106	0.01
47	Avaya OneCloud UCaaS	93	0.01
48	Telstra Unified Communications	79	0.01
49	Cisco MX300	77	0.01
50	Ivanti Unified Endpoint Manager	73	0.01
51	Avaya Cloud Office	62	0.01
52	Microsoft Azure Sphere	60	0.01
53	Cisco Collaboration Room Endpoints	56	0.01
54	Cisco MX200	56	0.01
55	Intermedia Unite	44	0.01
56	Fuze	39	0.01
57	PanTerra	38	0.01
58	FluentStream	35	0.00
59	MiVoice Office 250	35	0.00
60	Convoso	31	0.00
61	CallTools	30	0.00
62	HCL Sametime	30	0.00
63	VersaStack	19	0.00
64	Edify	18	0.00
65	Alcatel-Lucent Rainbow	16	0.00
66	Alcatel-Lucent OXO Connect	13	0.00
67	UNIVERGE SV9100	11	0.00
68	OpenText Enterprise Messaging	10	0.00
69	eSpace Contact Center	8	0.00
70	Cisco HealthPresence	8	0.00
71	UNIVERGE SV9300	8	0.00
72	Flock - Helloflock.com	7	0.00
73	Thinking Phones	7	0.00
74	CrazyCall	7	0.00
75	UNIVERGE SV9500	6	0.00
76	BroadVoice Cloud PBX	5	0.00
77	NetIQ Vivinet Assessor	5	0.00
78	eXsight Call Accounting	4	0.00
79	Cadebill	4	0.00
80	ShoreTel Sky Communicator	4	0.00
81	Ottspott	3	0.00
82	CA Unified Communications Monitor	3	0.00
83	InGenius	2	0.00
84	Spoke Phone	2	0.00
85	Salesquared	2	0.00