Question 1

What are the different markets in which
        Salesforce Live Agent and
        Vocoll compete against each other?

Accepted Answer

Salesforce Live Agent and
        Vocoll compete against each other in
        the Live Chat, Customer Experience.

Question 2

How does the market share of
        Salesforce Live Agent
        and Vocoll compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        1.64%
        market share in comparison to
        Vocoll’s
        0.00%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Vocoll holds the
        183rd spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        Vocoll in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        10,904 customers and
        Vocoll has
        13 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        10891 more customers than
        Vocoll in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        Vocoll has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, United Kingdom and Australia.
Vocoll has more customers in and United Kingdom.

Salesforce Live Agent Vs Vocoll : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and Vocoll

Comparing the market share of Salesforce Live Agent and Vocoll

Compare Salesforce Live Agent vs Vocoll customers by geography

Customer Movements for this month

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