Question 1

What are the different markets in which
        Salesforce Live Agent and
        VirtualSpirits compete against each other?

Accepted Answer

Salesforce Live Agent and
        VirtualSpirits compete against each other in
        the Live Chat, Virtual Agent.

Question 2

How does the market share of
        Salesforce Live Agent
        and VirtualSpirits compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        0.90%
        market share in comparison to
        VirtualSpirits’s
        0.07%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        VirtualSpirits holds the
        60th spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        VirtualSpirits in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        7,156 customers and
        VirtualSpirits has
        574 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        6582 more customers than
        VirtualSpirits in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        VirtualSpirits has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, United Kingdom and Germany.
VirtualSpirits has more customers in Israel, United States and Argentina.

Salesforce Live Agent Vs VirtualSpirits : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and VirtualSpirits

Comparing the market share of Salesforce Live Agent and VirtualSpirits

Compare Salesforce Live Agent vs VirtualSpirits customers by geography

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