Question 1

What are the different markets in which
        Salesforce Live Agent and
        VideoEngager compete against each other?

Accepted Answer

Salesforce Live Agent and
        VideoEngager compete against each other in
        the Live Chat, Video Chat Support.

Question 2

How does the market share of
        Salesforce Live Agent
        and VideoEngager compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        1.64%
        market share in comparison to
        VideoEngager’s
        0.00%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        VideoEngager holds the
        210th spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        VideoEngager in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        10,727 customers and
        VideoEngager has
        7 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        10720 more customers than
        VideoEngager in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        VideoEngager has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, United Kingdom and Australia.
VideoEngager has more customers in United States, Nigeria and Czech Republic.

Salesforce Live Agent Vs VideoEngager : In-Depth Comparison

Choose Technologies to compare

Comparing the customer bases of Salesforce Live Agent and VideoEngager

Comparing the market share of Salesforce Live Agent and VideoEngager

Compare Salesforce Live Agent vs VideoEngager customers by geography

Customer Movements for this month

FAQ

Choose Technologies to compare

Save 15 hours a week on sales research

Get instant access to B2B contact data across the web

Company

Browse 6sense Data