Question 1

What are the different markets in which
        Salesforce Live Agent and
        ValueChat compete against each other?

Accepted Answer

Salesforce Live Agent and
        ValueChat compete against each other in
        the Live Chat, Virtual Agent.

Question 2

How does the market share of
        Salesforce Live Agent
        and ValueChat compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        0.90%
        market share in comparison to
        ValueChat’s
        0.00%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        ValueChat holds the
        239th spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        ValueChat in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        7,687 customers and
        ValueChat has
        2 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        7685 more customers than
        ValueChat in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        ValueChat has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, United Kingdom and Germany.
ValueChat has more customers in and United States.

Salesforce Live Agent Vs ValueChat : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and ValueChat

Comparing the market share of Salesforce Live Agent and ValueChat

Compare Salesforce Live Agent vs ValueChat customers by geography

Customer Movements for this month

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