Question 1

What are the different markets in which
        Salesforce Live Agent and
        Userpulse compete against each other?

Accepted Answer

Salesforce Live Agent and
        Userpulse compete against each other in
        the Live Chat.

Question 2

How does the market share of
        Salesforce Live Agent
        and Userpulse compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        0.86%
        market share in comparison to
        Userpulse’s
        0.00%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Userpulse holds the
        176th spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        Userpulse in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        7,005 customers and
        Userpulse has
        12 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        6993 more customers than
        Userpulse in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        Userpulse has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, United Kingdom and Germany.
Userpulse has more customers in United States, United Kingdom and Australia.

Salesforce Live Agent Vs Userpulse : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and Userpulse

Comparing the market share of Salesforce Live Agent and Userpulse

Compare Salesforce Live Agent vs Userpulse customers by geography

Customer Movements for this month

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