Question 1

What are the different markets in which
        Salesforce Live Agent and
        TiviClick compete against each other?

Accepted Answer

Salesforce Live Agent and
        TiviClick compete against each other in
        the Live Chat.

Question 2

How does the market share of
        Salesforce Live Agent
        and TiviClick compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        0.64%
        market share in comparison to
        TiviClick’s
        0.00%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        21st
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        TiviClick holds the
        241st spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        TiviClick in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        5,065 customers and
        TiviClick has
        1 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        5064 more customers than
        TiviClick in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        TiviClick has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, Canada and United Kingdom.
TiviClick has more customers in and United States.

Salesforce Live Agent Vs TiviClick : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and TiviClick

Comparing the market share of Salesforce Live Agent and TiviClick

Compare Salesforce Live Agent vs TiviClick customers by geography

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