Question 1

What are the different markets in which
        Tidio Chat and
        Salesforce Live Agent compete against each other?

Accepted Answer

Tidio Chat and
        Salesforce Live Agent compete against each other in
        the Live Chat.

Question 2

How does the market share of
        Tidio Chat
        and Salesforce Live Agent compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Tidio Chat has a
        1.82%
        market share in comparison to
        Salesforce Live Agent’s
        1.62%.
        Since it has a better market share coverage,
        Tidio Chat holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Salesforce Live Agent holds the
        15th spot.

Question 3

How many customers are acquired by
        Tidio Chat and
        Salesforce Live Agent in the
        Live Chat segment?

Accepted Answer

Tidio Chat has
        12,065 customers and
        Salesforce Live Agent has
        10,725 customers in the
        Live Chat
        segment. Tidio Chat has
        1340 more customers than
        Salesforce Live Agent in this category.

Question 4

What are the countries in which
        Tidio Chat and
        Salesforce Live Agent has more customers?

Accepted Answer

Tidio Chat has more customers in United States, United Kingdom and Brazil.
Salesforce Live Agent has more customers in United States, United Kingdom and Australia.

Tidio Chat Vs Salesforce Live Agent : In-Depth Comparison

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Comparing the customer bases of Tidio Chat and Salesforce Live Agent

Comparing the market share of Tidio Chat and Salesforce Live Agent

Compare Tidio Chat vs Salesforce Live Agent customers by geography

Customer Movements for this month

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