Question 1

What are the different markets in which
        Salesforce Live Agent and
        Talkus compete against each other?

Accepted Answer

Salesforce Live Agent and
        Talkus compete against each other in
        the Live Chat, Customer Experience, Customer Support Services, Self Service Support.

Question 2

How does the market share of
        Salesforce Live Agent
        and Talkus compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        0.81%
        market share in comparison to
        Talkus’s
        0.00%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        19th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Talkus holds the
        152nd spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        Talkus in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        6,683 customers and
        Talkus has
        19 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        6664 more customers than
        Talkus in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        Talkus has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, United Kingdom and Germany.
Talkus has more customers in United States, France and Australia.

Salesforce Live Agent Vs Talkus : In-Depth Comparison

Choose Technologies to compare

Comparing the customer bases of Salesforce Live Agent and Talkus

Comparing the market share of Salesforce Live Agent and Talkus

Compare Salesforce Live Agent vs Talkus customers by geography

Customer Movements for this month

FAQ

Choose Technologies to compare

Save 15 hours a week on sales research

Get instant access to B2B contact data across the web

Company

Browse 6sense Data