Question 1

What are the different markets in which
        Salesforce Live Agent and
        ShowTalk compete against each other?

Accepted Answer

Salesforce Live Agent and
        ShowTalk compete against each other in
        the Live Chat.

Question 2

How does the market share of
        Salesforce Live Agent
        and ShowTalk compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        0.96%
        market share in comparison to
        ShowTalk’s
        0.00%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        18th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        ShowTalk holds the
        211st spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        ShowTalk in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        7,353 customers and
        ShowTalk has
        5 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        7348 more customers than
        ShowTalk in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        ShowTalk has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, United Kingdom and Canada.
ShowTalk has more customers in and Japan.

Salesforce Live Agent Vs ShowTalk : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and ShowTalk

Comparing the market share of Salesforce Live Agent and ShowTalk

Compare Salesforce Live Agent vs ShowTalk customers by geography

Customer Movements for this month

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