Question 1

What are the different markets in which
        Salesforce Live Agent and
        Live800 compete against each other?

Accepted Answer

Salesforce Live Agent and
        Live800 compete against each other in
        the Live Chat.

Question 2

How does the market share of
        Salesforce Live Agent
        and Live800 compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        0.90%
        market share in comparison to
        Live800’s
        0.05%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Live800 holds the
        73rd spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        Live800 in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        7,156 customers and
        Live800 has
        395 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        6761 more customers than
        Live800 in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        Live800 has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, United Kingdom and Germany.
Live800 has more customers in People's Republic of China, United States and Romania.

Salesforce Live Agent Vs Live800 : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and Live800

Comparing the market share of Salesforce Live Agent and Live800

Compare Salesforce Live Agent vs Live800 customers by geography

Customer Movements for this month

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