Question 1

What are the different markets in which
        Salesforce Live Agent and
        360Video compete against each other?

Accepted Answer

Salesforce Live Agent and
        360Video compete against each other in
        the Live Chat.

Question 2

How does the market share of
        Salesforce Live Agent
        and 360Video compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        0.90%
        market share in comparison to
        360Video’s
        0.01%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        360Video holds the
        124th spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        360Video in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        7,687 customers and
        360Video has
        48 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        7639 more customers than
        360Video in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        360Video has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, United Kingdom and Germany.
360Video has more customers in United States, United Kingdom and Australia.

Salesforce Live Agent Vs 360Video : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and 360Video

Comparing the market share of Salesforce Live Agent and 360Video

Compare Salesforce Live Agent vs 360Video customers by geography

Customer Movements for this month

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