Question 1

What are the different markets in which
        Salesforce Live Agent and
        Robin compete against each other?

Accepted Answer

Salesforce Live Agent and
        Robin compete against each other in
        the Live Chat, Collaborative Calendars, Dashboard, Meeting, Software Defined Storage.

Question 2

How does the market share of
        Salesforce Live Agent
        and Robin compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        0.90%
        market share in comparison to
        Robin’s
        0.00%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Robin holds the
        184th spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        Robin in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        7,266 customers and
        Robin has
        10 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        7256 more customers than
        Robin in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        Robin has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, United Kingdom and Germany.
Robin has more customers in United States, Canada and United Kingdom.

Salesforce Live Agent Vs Robin : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and Robin

Comparing the market share of Salesforce Live Agent and Robin

Compare Salesforce Live Agent vs Robin customers by geography

Customer Movements for this month

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