Question 1

What are the different markets in which
        Salesforce Live Agent and
        ReadyChat compete against each other?

Accepted Answer

Salesforce Live Agent and
        ReadyChat compete against each other in
        the Live Chat.

Question 2

How does the market share of
        Salesforce Live Agent
        and ReadyChat compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        0.91%
        market share in comparison to
        ReadyChat’s
        0.00%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        ReadyChat holds the
        228th spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        ReadyChat in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        7,628 customers and
        ReadyChat has
        2 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        7626 more customers than
        ReadyChat in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        ReadyChat has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, United Kingdom and Germany.
ReadyChat has more customers in United States and Pakistan.

Salesforce Live Agent Vs ReadyChat : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and ReadyChat

Comparing the market share of Salesforce Live Agent and ReadyChat

Compare Salesforce Live Agent vs ReadyChat customers by geography

Customer Movements for this month

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