Question 1

What are the different markets in which
        Salesforce Live Agent and
        Qualva compete against each other?

Accepted Answer

Salesforce Live Agent and
        Qualva compete against each other in
        the Live Chat.

Question 2

How does the market share of
        Salesforce Live Agent
        and Qualva compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        1.64%
        market share in comparison to
        Qualva’s
        0.01%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Qualva holds the
        130th spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        Qualva in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        10,904 customers and
        Qualva has
        48 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        10856 more customers than
        Qualva in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        Qualva has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, United Kingdom and Australia.
Qualva has more customers in Japan, United States and India.

Salesforce Live Agent Vs Qualva : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and Qualva

Comparing the market share of Salesforce Live Agent and Qualva

Compare Salesforce Live Agent vs Qualva customers by geography

Customer Movements for this month

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