Question 1

What are the different markets in which
        Salesforce Live Agent and
        Moxie compete against each other?

Accepted Answer

Salesforce Live Agent and
        Moxie compete against each other in
        the Live Chat.

Question 2

How does the market share of
        Salesforce Live Agent
        and Moxie compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        1.64%
        market share in comparison to
        Moxie’s
        0.12%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Moxie holds the
        54th spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        Moxie in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        10,904 customers and
        Moxie has
        809 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        10095 more customers than
        Moxie in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        Moxie has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, United Kingdom and Australia.
Moxie has more customers in United States, United Kingdom and Canada.

Salesforce Live Agent Vs Moxie : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and Moxie

Comparing the market share of Salesforce Live Agent and Moxie

Compare Salesforce Live Agent vs Moxie customers by geography

Customer Movements for this month

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