Question 1

What are the different markets in which
        Salesforce Live Agent and
        MobileMonkey compete against each other?

Accepted Answer

Salesforce Live Agent and
        MobileMonkey compete against each other in
        the Live Chat.

Question 2

How does the market share of
        Salesforce Live Agent
        and MobileMonkey compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        0.90%
        market share in comparison to
        MobileMonkey’s
        0.17%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        MobileMonkey holds the
        42nd spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        MobileMonkey in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        7,156 customers and
        MobileMonkey has
        1,360 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        5796 more customers than
        MobileMonkey in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        MobileMonkey has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, United Kingdom and Germany.
MobileMonkey has more customers in United States, United Kingdom and Canada.

Salesforce Live Agent Vs MobileMonkey : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and MobileMonkey

Comparing the market share of Salesforce Live Agent and MobileMonkey

Compare Salesforce Live Agent vs MobileMonkey customers by geography

Customer Movements for this month

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