Question 1

What are the different markets in which
        Salesforce Live Agent and
        LiveZilla compete against each other?

Accepted Answer

Salesforce Live Agent and
        LiveZilla compete against each other in
        the Live Chat.

Question 2

How does the market share of
        Salesforce Live Agent
        and LiveZilla compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        0.87%
        market share in comparison to
        LiveZilla’s
        0.32%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        LiveZilla holds the
        26th spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        LiveZilla in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        7,478 customers and
        LiveZilla has
        2,708 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        4770 more customers than
        LiveZilla in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        LiveZilla has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, United Kingdom and Germany.
LiveZilla has more customers in Brazil, United States and Germany.

Salesforce Live Agent Vs LiveZilla : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and LiveZilla

Comparing the market share of Salesforce Live Agent and LiveZilla

Compare Salesforce Live Agent vs LiveZilla customers by geography

Customer Movements for this month

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