Question 1

What are the different markets in which
        Salesforce Live Agent and
        LiveTex compete against each other?

Accepted Answer

Salesforce Live Agent and
        LiveTex compete against each other in
        the Live Chat.

Question 2

How does the market share of
        Salesforce Live Agent
        and LiveTex compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        0.79%
        market share in comparison to
        LiveTex’s
        0.00%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        19th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        LiveTex holds the
        143rd spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        LiveTex in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        6,628 customers and
        LiveTex has
        31 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        6597 more customers than
        LiveTex in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        LiveTex has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, United Kingdom and Germany.
LiveTex has more customers in Ukraine, United States and Germany.

Salesforce Live Agent Vs LiveTex : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and LiveTex

Comparing the market share of Salesforce Live Agent and LiveTex

Compare Salesforce Live Agent vs LiveTex customers by geography

Customer Movements for this month

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