Question 1

What are the different markets in which
        Salesforce Live Agent and
        LiveNinja compete against each other?

Accepted Answer

Salesforce Live Agent and
        LiveNinja compete against each other in
        the Live Chat.

Question 2

How does the market share of
        Salesforce Live Agent
        and LiveNinja compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        0.64%
        market share in comparison to
        LiveNinja’s
        0.00%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        21st
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        LiveNinja holds the
        199th spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        LiveNinja in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        5,065 customers and
        LiveNinja has
        7 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        5058 more customers than
        LiveNinja in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        LiveNinja has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, Canada and United Kingdom.
LiveNinja has more customers in United States, Portugal and Canada.

Salesforce Live Agent Vs LiveNinja : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and LiveNinja

Comparing the market share of Salesforce Live Agent and LiveNinja

Compare Salesforce Live Agent vs LiveNinja customers by geography

Customer Movements for this month

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