Question 1

What are the different markets in which
        Salesforce Live Agent and
        Livechatoo compete against each other?

Accepted Answer

Salesforce Live Agent and
        Livechatoo compete against each other in
        the Live Chat.

Question 2

How does the market share of
        Salesforce Live Agent
        and Livechatoo compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        0.91%
        market share in comparison to
        Livechatoo’s
        0.06%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Livechatoo holds the
        65th spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        Livechatoo in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        7,628 customers and
        Livechatoo has
        484 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        7144 more customers than
        Livechatoo in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        Livechatoo has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, United Kingdom and Germany.
Livechatoo has more customers in Slovakia, Czech Republic and Hungary.

Salesforce Live Agent Vs Livechatoo : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and Livechatoo

Comparing the market share of Salesforce Live Agent and Livechatoo

Compare Salesforce Live Agent vs Livechatoo customers by geography

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