Question 1

What are the different markets in which
        Salesforce Live Agent and
        Live2Support compete against each other?

Accepted Answer

Salesforce Live Agent and
        Live2Support compete against each other in
        the Live Chat.

Question 2

How does the market share of
        Salesforce Live Agent
        and Live2Support compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        0.84%
        market share in comparison to
        Live2Support’s
        0.07%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Live2Support holds the
        61st spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        Live2Support in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        6,820 customers and
        Live2Support has
        569 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        6251 more customers than
        Live2Support in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        Live2Support has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, United Kingdom and Germany.
Live2Support has more customers in United States, Colombia and United Kingdom.

Salesforce Live Agent Vs Live2Support : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and Live2Support

Comparing the market share of Salesforce Live Agent and Live2Support

Compare Salesforce Live Agent vs Live2Support customers by geography

Customer Movements for this month

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