Question 1

What are the different markets in which
        Salesforce Live Agent and
        LeadChat compete against each other?

Accepted Answer

Salesforce Live Agent and
        LeadChat compete against each other in
        the Live Chat.

Question 2

How does the market share of
        Salesforce Live Agent
        and LeadChat compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        0.90%
        market share in comparison to
        LeadChat’s
        0.04%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        LeadChat holds the
        77th spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        LeadChat in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        7,156 customers and
        LeadChat has
        338 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        6818 more customers than
        LeadChat in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        LeadChat has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, United Kingdom and Germany.
LeadChat has more customers in United States, Australia and United Kingdom.

Salesforce Live Agent Vs LeadChat : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and LeadChat

Comparing the market share of Salesforce Live Agent and LeadChat

Compare Salesforce Live Agent vs LeadChat customers by geography

Customer Movements for this month

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