Question 1

What are the different markets in which
        Salesforce Live Agent and
        Hybrid.Chat compete against each other?

Accepted Answer

Salesforce Live Agent and
        Hybrid.Chat compete against each other in
        the Live Chat, In-App Support, Lead Capture.

Question 2

How does the market share of
        Salesforce Live Agent
        and Hybrid.Chat compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        1.64%
        market share in comparison to
        Hybrid.Chat’s
        0.00%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Hybrid.Chat holds the
        244th spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        Hybrid.Chat in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        10,904 customers and
        Hybrid.Chat has
        2 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        10902 more customers than
        Hybrid.Chat in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        Hybrid.Chat has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, United Kingdom and Australia.
Hybrid.Chat has more customers in and India.

Salesforce Live Agent Vs Hybrid.Chat : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and Hybrid.Chat

Comparing the market share of Salesforce Live Agent and Hybrid.Chat

Compare Salesforce Live Agent vs Hybrid.Chat customers by geography

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