Question 1

What are the different markets in which
        Salesforce Live Agent and
        HelloBox compete against each other?

Accepted Answer

Salesforce Live Agent and
        HelloBox compete against each other in
        the Live Chat.

Question 2

How does the market share of
        Salesforce Live Agent
        and HelloBox compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        0.90%
        market share in comparison to
        HelloBox’s
        0.01%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        HelloBox holds the
        98th spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        HelloBox in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        7,156 customers and
        HelloBox has
        96 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        7060 more customers than
        HelloBox in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        HelloBox has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, United Kingdom and Germany.
HelloBox has more customers in United States, Mexico and Germany.

Salesforce Live Agent Vs HelloBox : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and HelloBox

Comparing the market share of Salesforce Live Agent and HelloBox

Compare Salesforce Live Agent vs HelloBox customers by geography

Customer Movements for this month

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