Question 1

What are the different markets in which
        Salesforce Live Agent and
        Giosg compete against each other?

Accepted Answer

Salesforce Live Agent and
        Giosg compete against each other in
        the Live Chat, Cobrowsing, Lead Capture.

Question 2

How does the market share of
        Salesforce Live Agent
        and Giosg compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        0.90%
        market share in comparison to
        Giosg’s
        0.26%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Giosg holds the
        29th spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        Giosg in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        7,687 customers and
        Giosg has
        2,227 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        5460 more customers than
        Giosg in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        Giosg has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, United Kingdom and Germany.
Giosg has more customers in Finland, United Kingdom and Spain.

Salesforce Live Agent Vs Giosg : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and Giosg

Comparing the market share of Salesforce Live Agent and Giosg

Compare Salesforce Live Agent vs Giosg customers by geography

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