Question 1

What are the different markets in which
        Salesforce Live Agent and
        EngageMaster compete against each other?

Accepted Answer

Salesforce Live Agent and
        EngageMaster compete against each other in
        the Live Chat, Web Analytics.

Question 2

How does the market share of
        Salesforce Live Agent
        and EngageMaster compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        0.91%
        market share in comparison to
        EngageMaster’s
        0.00%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        EngageMaster holds the
        239th spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        EngageMaster in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        7,628 customers and
        EngageMaster has
        2 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        7626 more customers than
        EngageMaster in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        EngageMaster has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, United Kingdom and Germany.
EngageMaster has more customers in and Jordan.

Salesforce Live Agent Vs EngageMaster : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and EngageMaster

Comparing the market share of Salesforce Live Agent and EngageMaster

Compare Salesforce Live Agent vs EngageMaster customers by geography

Customer Movements for this month

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