Question 1

What are the different markets in which
        Salesforce Live Agent and
        CometChat compete against each other?

Accepted Answer

Salesforce Live Agent and
        CometChat compete against each other in
        the Live Chat.

Question 2

How does the market share of
        Salesforce Live Agent
        and CometChat compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        0.91%
        market share in comparison to
        CometChat’s
        0.01%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        CometChat holds the
        97th spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        CometChat in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        7,628 customers and
        CometChat has
        124 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        7504 more customers than
        CometChat in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        CometChat has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, United Kingdom and Germany.
CometChat has more customers in United States, India and Canada.

Salesforce Live Agent Vs CometChat : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and CometChat

Comparing the market share of Salesforce Live Agent and CometChat

Compare Salesforce Live Agent vs CometChat customers by geography

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